"I've made a few purchases from Blade HQ so far, and will continue to purchase from them in the future. I have no complaints at all - my orders have always been processed and shipped out very quickly. I highly recommend Blade HQ"
"Blade HQ has always provided me with excellent customer service, and this time it was no different; they are the best. I have been shopping at Balde HQ for about 10 years and I have been very satisfied with them, I would recommend Blade HQ to everyone."
"Order arrived fast and knives were perfect. "
"The knife sharpener I received was amazing it put an edge on my benchmade griptillian. It shipped very quick and I got that edge back, almost like the factory edge. I will order again from Bladehq."
"Have ordered a few times from BladeHQ, and the overall experience is unsatisfying. In particular the shipping to Canada is slower comparing to other competitors. Tracking number isn't available when it is shipped. And the email notification is confusing. When it says the order has been placed, it actually says the tracking number is available. Which I have to look up myself on the order status."
"Exclusive products and great service. Shipping was fast and free. It did require a signature and had to pick up at the post office. Other than that minor inconvenience I recommend blade hq and will deffinitely use them again."
"They have premium products and have speedy shipping. I would recommend buying from them."
"I would like to commend BladeHQ for their outstanding customer service and communication. I purchased a Spyderco Paramilitary sprint run/exclusive that was in extremely high demand, and they made the process the most pleasant special run / group buy type of thing I've ever participated in.
First, they clearly communicated with all their customers the time and date that the sprint run product would be made available for purchase - no stressful guessing and constant refresh-refresh-refreshing of the web page to try to catch the purchase window. (Thank you!! Some of us have day jobs!)
Second, when the mad rush of customers overwhelmed the 3rd party payment processing system that BladeHQ uses, resulting in falsely declined credit card errors for many/most customers, BladeHQ customer service responded immediately and got the word out via email, social media, and enthusiast forums that they were well aware of the problem and were getting it handled.
Sure enough, my order was re-processed successfully and my knife was shipped out the same day without me having to do anything further.
And the icing on the cake is that the Paramilitary exclusive is the coolest version of the knife I've seen yet!
Thanks BladeHQ, I will definitely be shopping with you guys again!
Tim"
"I am very pleased with my purchases and service from Blade HQ. I was especially pleased with the email informing me of a Blade HQ exclusive."
"Fast delivery great price and I got what I irdered"
"I purchased the BHQ M4 PM2 and was extremely satisfied with the product, how fast it was delivered, the communication, everything. Very well done Blade HQ. Thank you. "
"Fast shipping and very good service."
"I always go to blade hq. They ship fast. Every time I contact them they are fantastic and nice. They have the best prices, hands down. I've never found nicer people or better prices. Oh, and easy website."
"After loosing my beloved SOG automatic knife during a fishing trip, I wasted no time ordering another one.
I sent the computer order in on Saturday morning and on the following Monday, just two days later with Sunday in between, the new knife arrived, sharp and snappy."
"Good prices and fast shipping with quality items. My go to place to purchase knives. "