"Amazing, just amazing... From the time I found BMP and called and started asking questions, Andy was amazing. Patient, kind, helpful, knowledgeable, proficient... the list goes on. When I finally placed my order, he patiently guided me through the process, helped me to make adjustments and changes to my artwork, sending along new proofs quicker than lightning. And at no time did I feel rushed or incompetent. I felt as if I was the only customer and therefore got the red carpet treatment. Now I know, that I am NOT the only customer, but that's the kind of service Blank Media Printing offers. My product(s) were delivered quicker than I anticipated and I could not have been any happier with the quality. I have already placed my second order and have every intention of sharing Blank Media Printing with everyone I know!
Thank you, Andy and Blank Media Printing for making this first-time experience wonderful!! PS. I had CD's copied and packaged in a wallet and sealed. Beautiful!!"
"Really helped and answered my questions on weekends "
"Everyone was very helpful from the very beginning. The in-house designers use the photos I sent to design a great looking front and back cover of my CD jacket. Kept me informed of the process the whole way. Completed in a very timely manner."
"The service and quality product I received was excellent!"
"Great Customer service
great web interface
great delivery
great product"
"The order was super-fast, well-packaged, and the people who got them were incredibly impressed with how professional they look. I was especially impressed with the case inserts and how crisp the printing was and how precise the cutting was. Only downside-- my discs look a little warm in color and two of the cases came cracked, but otherwise the experience was great. I will definitely be doing this again."
"Glad to have gotten items great quality too"
"Their quality is really good, but they didn't cut their blu-ray slips correctly to fit in the cases on my last order. I didn't buy a ton of them, so I re-cut them myself. However, if I would have bought hundreds this would have been pretty unacceptable. "
"This was our first time ordering from Blankmedia. The shipping was FAST!! The service price and quality was AMAZING!! We will be back again. #ChristianCultureGraphics"
"I have placed a number of orders through BMP and they have all been fantastic.
It seems like there is only Andy doing all the customer support, so I don't know how they have the time to be so quick and thorough with responses but they do.
Every question I've had has been answered in a timely manner and every order has come either on time or a day or so early.
The product has always been reliable and good quality; there have been a couple of instances where they emailed me to let me know a mistake I made, something a less company could have waved off as my own fault and not their responsibility (which is true, but thank goodness they are better than me).
Truly couldn't be happier with a company for this."
"Easy going. Fast, reliable, affordable "
"I love the quality of the products I ordered and they were priced very well! "
"When I do business with a company, I expect a couple of things in return. First, I expect a responsive Customer Service department, at least within 24 hours of my query, which should be easy. An automated reply does not count, especially when it is followed by nothing. I attempted to contact Blank Media twice during the order process and received nothing in return except for an automated reply bot. The reason I attempted to contact Blank Media was because I wanted the order held for a couple of weeks, as I was called out of town on business. I didn't want my digipaks sitting outside, and in the rain. Of course, this is what happened, and they sat outside in the rain for days.
Second, I expect some representation of quality. Does the product look acceptable? This also should be easy for a company to incorporate, but once again, there is little sign of Quality Control. I ordered 50 4-panel CD digipaks. Out of the 50, more than half (25+) had "hair" or some type of fiber embedded under the clear tray. Against a black background, random hair under a clear tray is an eyesore. There is no way these digipaks should have escaped even the most liberal of quality checks. Random hair embedded in the product? Come on.
I am going to pursue a different company for my music packaging in the future. "
"Everything about the process was great. The printing looks amazing and the sound is wonderful! I highly recommend."
"Great service. Product is top notch and fast delivery. Reordering is easy. All my art is saved in my account.
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"Blank Media Printing just finished a job for me that they turned around very quickly. I also had several questions about the project and they were patient and provided EXCELLENT service. I would highly recommend them!"