"Amazing, just amazing... From the time I found BMP and called and started asking questions, Andy was amazing. Patient, kind, helpful, knowledgeable, proficient... the list goes on. When I finally placed my order, he patiently guided me through the process, helped me to make adjustments and changes to my artwork, sending along new proofs quicker than lightning. And at no time did I feel rushed or incompetent. I felt as if I was the only customer and therefore got the red carpet treatment. Now I know, that I am NOT the only customer, but that's the kind of service Blank Media Printing offers. My product(s) were delivered quicker than I anticipated and I could not have been any happier with the quality. I have already placed my second order and have every intention of sharing Blank Media Printing with everyone I know!
Thank you, Andy and Blank Media Printing for making this first-time experience wonderful!! PS. I had CD's copied and packaged in a wallet and sealed. Beautiful!!"
"Glad to have gotten items great quality too"
"Their quality is really good, but they didn't cut their blu-ray slips correctly to fit in the cases on my last order. I didn't buy a ton of them, so I re-cut them myself. However, if I would have bought hundreds this would have been pretty unacceptable. "
"This was our first time ordering from Blankmedia. The shipping was FAST!! The service price and quality was AMAZING!! We will be back again. #ChristianCultureGraphics"
"I have placed a number of orders through BMP and they have all been fantastic.
It seems like there is only Andy doing all the customer support, so I don't know how they have the time to be so quick and thorough with responses but they do.
Every question I've had has been answered in a timely manner and every order has come either on time or a day or so early.
The product has always been reliable and good quality; there have been a couple of instances where they emailed me to let me know a mistake I made, something a less company could have waved off as my own fault and not their responsibility (which is true, but thank goodness they are better than me).
Truly couldn't be happier with a company for this."
"Easy going. Fast, reliable, affordable "
"I love the quality of the products I ordered and they were priced very well! "
"When I do business with a company, I expect a couple of things in return. First, I expect a responsive Customer Service department, at least within 24 hours of my query, which should be easy. An automated reply does not count, especially when it is followed by nothing. I attempted to contact Blank Media twice during the order process and received nothing in return except for an automated reply bot. The reason I attempted to contact Blank Media was because I wanted the order held for a couple of weeks, as I was called out of town on business. I didn't want my digipaks sitting outside, and in the rain. Of course, this is what happened, and they sat outside in the rain for days.
Second, I expect some representation of quality. Does the product look acceptable? This also should be easy for a company to incorporate, but once again, there is little sign of Quality Control. I ordered 50 4-panel CD digipaks. Out of the 50, more than half (25+) had "hair" or some type of fiber embedded under the clear tray. Against a black background, random hair under a clear tray is an eyesore. There is no way these digipaks should have escaped even the most liberal of quality checks. Random hair embedded in the product? Come on.
I am going to pursue a different company for my music packaging in the future. "
"Everything about the process was great. The printing looks amazing and the sound is wonderful! I highly recommend."
"Great service. Product is top notch and fast delivery. Reordering is easy. All my art is saved in my account.
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"Blank Media Printing just finished a job for me that they turned around very quickly. I also had several questions about the project and they were patient and provided EXCELLENT service. I would highly recommend them!"
"This was my first time using BlankMediaPrinting and my first time vending out production of CDs, so I wasn't sure what the result would be.
It turned out well: a good print job turned around on time. They have helpful, accessible customer service. The only glitch was that I uploaded a PDF file to be added to the audio CD content; ideally, they would have flagged that request and notified me that it couldn't be done. Instead I discovered this on delivery. I consider it "lessons learned"."
"great quality prints for a reasonable price, informative updates on my order, packaged securely!! I'm super pleased!!"
"They look fantastic, great job!"
"Always a great experience!"
"Shipped quick and product was exceptional!"