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Product & services pricing
4.47/5
Chance of future purchase:
4.68/5
Shipping & packaging:
4.86/5
Customer service:
4.73/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
1/5

2016-08-03

Scam

"I didn't receive my order and paid 300. They also scam you with not telling you about duty free costs?? "


Rep reply posted 2016-08-09
A rep from BlankMediaPrinting.com, BlankMediaPrinting, has responded:

“Customer was advised when she called that shipping would take up to 7 business days. The product was delivered by FedEx International Ground 4 business days after the order was shipped (6 business days after the order was placed). Customer also asked if the pricing was in US$ or Canadian $ and was advised US$. Customer also accepted the Terms & Conditions which clearly state that any importation duties and fees are the responsibility of the customer. Total price paid for the order including shipping was $168.17 not $300.00 as she claimed. This review title is slander and is not representative of our business practice as can be viewed by the previous 500+ reviews on ResellerRatings and from the thousands of reviews on our website.”


Verified
5/5

2016-07-30

Quick response from customer service

"I had numerous technical questions due to the unique nature of my project. BlankMediaPrinting was always quick to respond and even initiated contact with me to confirm the specifications before printing to make sure I was getting exactly what I wanted. Also the turnaround time and shipping were very fast. I will definitely do business with them again. "

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Verified
4/5

2016-07-28

"I haven't received the finished product yet so this review may be premature. My experience with online chat was good, as was phone call with someone about creating the artwork. My biggest frustration was not fully understanding the artwork process -- the whole layers thing. Fortunately my daughter who has experience with InDesign and Photoshop came to my rescue. The frustration and amount of time I spent trying to figure out the artwork designing prevents me from giving a five-star review. I'd like to see a better step-by-step approach on how-to-do."


Rep reply posted 2016-08-03
A rep from BlankMediaPrinting.com, BlankMediaPrinting, has responded:

“We are sorry to hear you had some frustration with the artwork and thank you for your review. Terminology sometimes can be overwhelming and confusing. The best way to understand 'Layers' is to imagine you have a white piece of paper 'Art board', then when you want to add an item and possibly edit it later you would add a layer. Think of a layer as a clear piece of paper placed on top of the Art board. This layer can then be edited independently of the art board. So in the case of your artwork, the layer you would add would be for the text which would be on top of the art board (the background image). In the future if you have any questions, please do not hesitate to call and we will be more than pleased to place whatever text etc. on our stock designs for you.

Thank you again for your review.
Customer Service
BlankMediaPrinting.com”


Verified
5/5

2016-07-21

Great customer service

"I was needing some CD's printed in a short time & they delivered the CDs in plenty of time & the job they did on them were perfect & exactly what I wanted. They had great communication with me & got the job done super fast. They were super friendly & helpful in me creating the project. I will always do business with blank media printing. It's probably the best customer service I've dealt with in a very very long time. So I will end by saying thank you to blank media printing for being so friendly & professional."


Verified
5/5

2016-07-11

The Best

"Very easy to deal with, great web site, that is easy navigate. Prices very reasonable. Have bought from before once with their artwork and twice with our artwork. Would recommend to any one wanting DVDs or CDs. The company ships very fast even if you are not using their artwork. "


Verified
5/5

2016-07-08

"quick and amazing products!! "


Verified
5/5

2016-07-08

Responsive, personal, and fast

"I needed printing done last minute for a project that I was working on for the first time - so as someone who is not a professional designer, I wanted to be able to ask questions and be sure that the final product was going to look the way I hoped. The team was great and very supportive. "

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Verified
5/5

2016-07-08

Helped with artwork design

"Andy at blank media did an awesome job with helping me with my art work design. He had great customer service, and proofs in my inbox within hours. I was so happy with the results I couldn't just decide on one proof and I ended up ordering 2 of the proofs! The shipment came really quickly, also."


Verified
5/5

2016-06-30

1500 Custom DVDs in 3 days

"I ordered 1500 custom printed DVDs on a Tuesday afternoon and much to my surprise they were delivered Friday morning! I will never look anywhere else for my blank media, I just became a lifetime customer.

Thanks for your amazing services.
"


Verified
5/5

2016-06-29

Wish I knew about BlankMediaPrinting Sooner

"Outstanding service and quality - THANKS!"


Verified
5/5

2016-06-27

Fast, good and inexpensive...choose three

"First off, excellent phone support in explaining how orders and reorders work. Production and shipping was surprisingly fast, the quality is excellent, and the cost is very affordable. Our company has been ordering from Blank Media Printing for a few years now and we have been happy with the product every time."


Verified
5/5

2016-06-25

Excellent Quality and Great Customer Service

"This is my first time using Blank Media, but my experience was very positive. I called with a job that needed to be on-site in 5 business days or less. They were able to answer my questions and get my project completed in time. Thank you guys! I plan to work with you guys again."


Verified
5/5

2016-06-22

No Problems

"Everything was the way I expected. Quick Turnaround, great prices! I will def use them again. "


Verified
5/5

2016-06-18

Delighted!

"Easy to setup and custom labels came out great! Look just like little 45 records...perfect!"


Verified
5/5

2016-06-18

Highly recommended!

"I ordered blank DVDs with artwork printed on them. The ordering process was painless and super simple, the inexpensive discs and cases arrived quickly, and everything looks and works perfectly. I can't recommend them enough."