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Good company to order from..If have a need will order from them again.
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"Battery order only took two days to arrive. I will positively use this reseller again."
"Outstanding experience, items were delivered in a timely manner and were exactly as represented."
"This was my second order from Blue Nook and I was statisfied both times. My order was shipped the next day by USPS and I recieved it three days later. I was exactly what I had ordered and at the best price I could find on the internet. They did not call me or flood me with spam trying to sell me any more stuff. I will order from them again."
"I am very satisfied with my order from Blue Nook. The product arrived very quickly and in excellent condition, and I feel it was offered at an excellent price point for the given quality and warranty. I don't order all that much online, but I will consider Blue Nook again in my online purchase decisions."
"My experience with this company was outstanding. Their service was excellent. They went out of their way to resolve a problem with a wrong item that was shipped. They were very fair, honest and a company of integrety, and I recommend this company to any one who is in the market to purchase products from them. "
"smooth transaction item ordered arrived quickly and as described."
"I have received my order and am greatly disappointed with Bluenook.
Their website stated that the batteries were made in Japan. However, they are not. Instead they were made from China.
Secondly, I asked for a 1100mAh battery cell. Bluenook delivered a 1500mAh battery instead.
This has led me to believe that Bluenook is not being honest with their customers.
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Posted after Customer Service (Nov-13-2008):
MARC from Blue Nook responded to my direct online query as well as reacted to my post on ResellerRatings.
I am pleased with his excellent post-sale service and his sincere admission that on hindsight, Blue Nook should have informed me that my order is out-of-stock before sending out a replacement product.
He has also promised that his company will honour the quality of the batteries sent. My faith in Blue Nook is restored by his sincerity and professionalism in sharing my concerns as a customer."
"Easy Web site, incredibly fast shipping, great communication (on a previous purchase), great price. Thanks!"
"AMAZING CUSTOMER SERVICE!!! Had a family reunion and was late in getting an order placed. Kyle, the service rep I spoke with, was very professional and curteous. He found a way to save me some shipping and had it to me in less than 48 hours without paying an arm and a leg for expidided shipping or handling. The battery arrived as promised, fit as stated and worked better than expected. This is a company that will receive repeat business everytime I need their products without any hesitation whatsoever. Danny Q"
"I was very please with the quick delivery of my purchase and the ease of ordering. They also provided you with tracking info for you to track your order. I will use them again.
Thanks Blue Nook"
"WOW what great customer service by Kyle! Ordered a much needed battery for a trip. Had to have it overnighted and Kyle did as he said to immediately get it out! Got it on time, product as stated!
Great Business!"
"Fast shipping. Good communication after sale. Properly handle of replacement."
"Totally impressed with the service, fast, accurate, and absolutly the best prices."
"They had the best prices on HV20 batteries after a friend referred them to me. They shipped it out so fast it got here before I thought. Great communication and great service. HIGHLY RECOMMEND. Thanks "