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Product & services pricing
4.17/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.38/5
Customer service:
4.00/5
Return/Replacement policy:
4.00/5

Verified
5/5

2019-10-31

great service

"Parts were all in stock and shipped quickly "

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Verified
5/5

2019-10-31

navigation light with mount

"Portable navigation light with mounts was just what I needed. Pricing was the best on the internet that I could find."

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Verified
1/5

2019-10-18

Do not buy from this place

"One week after I made my order and paid for items and shipping I received an email from BoatID telling me I owed them $211.00 more in shipping cost. I reached out to the retailer that the bimini cover was coming from and requested the size of the package including the weight. I then contacted UPS with the addresses and the size of the package and they told me the shipping cost would be $32.34. when I try to resolve this issue I was completely stonewalled they wanted me to pay $211 or they were not going to send me my order. "

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Rep reply posted 2019-10-21
A rep from BoatID.com, AliceCARiD, has responded:

“Dear Tom-64518,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
5/5

2019-10-26

Rod holders

"The low profile fit my boat perfect & I like the look.the performance was just what I was looking for.I all ready put fish in the boat."


Verified
5/5

2019-10-26

Panther transom mount anchor bracket

"Ordered panther shallow water anchor bracket. Arrived quickly and was exactly what Iwas looking for installed quick and easily. Used a metal anchor stick I already had and did not need to buy the specific panther shallow water anchor. Would recommnend."

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Verified
5/5

2019-10-26

Great pricing and fast delivery

"The pricing was great and the online shopping was easy"

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Verified
5/5

2019-10-12

Panther-adjustable motor bracket

"very good arrived as promise"

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Verified
5/5

2019-10-01

Shore Power plantq

"I looked around for a good price on the power station I wanted. My purchase by far was the best price.
When I received the part it installed it the same day. Good quality and arrived 2 days after order. Good service good price great product. Thanks for your help.
"

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Verified
5/5

2019-10-01

Easy Shopping

"Easy to navigate website.

Easy to order and quick delivery times!

Seat and post exactly what I was looking for!
"

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Verified
5/5

2019-10-01

Recent purchase

"I was shopping for a bigger anchor for my boat. BoatID.com gave me accurate and complete information I needed to make the right selection."

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Verified
5/5

2019-09-12

Skeggard 99015

"Fit perfectly on my 2002 Yamaha V MAX 150 hp."

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Verified
1/5

2019-09-09

I will never order another thing here

"I bought an product from boatid and when I received it. The box was correct the product number on the shipping label was correct but in the box was the wrong item. So I called to get an exchange. They asked me to take pictures and send it to them and once they get the pictures it would be 3 to 5 business days to even receive the shipping label to send the wrong product back. Further inconveniencing me. After I told them that would not work she said she could authorize and hold on my card to send the correct product and once they receive the old one they would release my money back to me. So I'm like you want to charge me twice for a mistake yall made. Both times I've called I've spoke to Bella Prada and her customer service is horrible. All I want is the correct product without being inconvenienced. I've asked for a manger several times and one time she said there was not one. This is horrible customer service.

9/9/2019 update

Boat ID sent me a new item and I received it today and guess what. I again received the in correct product. I ordered the P32 but in the box again for the second time was an P72. This is so frustrating. So again I have to take pictures and send it to them in order to return the product but I think now I need my money back.
"


Rep reply posted 2019-09-10
A rep from BoatID.com, AliceCARiD, has responded:

“Dear zphifer,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
5/5

2019-08-03

Great products and pricing.

"I purchased a set of Taco outriggers at a great price. They came before promised and with all intact. The site was easy to navigate and checking out was easy."

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Verified
4/5

2019-07-24

Boat hatchs

"I had a good experience,nice selection of boat parts and good prices.
The hatches are a perfect fit.
"

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Verified
5/5

2019-06-25

Easy online shopping

"Great site and fast shipping"

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