ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.11/5
Chance of future purchase:
4.31/5
Shipping & packaging:
3.95/5
Customer service:
4.33/5
Return/Replacement policy:
4.09/5
Featured Review


Verified
5/5

2023-08-23

Had the parts that where no longer stocked by manufacturer

"Quick delivery fair price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-08-22

Right on Time

"Ordered OEM part received exactly what I needed and right on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-08-22

Painless Online Experience

"Easy, fast and efficient online experience, thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2023-08-22

The part came with a tiny hole in it so now Gass is still leaking out of the part

"Just as what the title says the part came broken and I am still unable to use on of my boats"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-22

Cheapest in town

"easy to order and fast shipping "


Verified
5/5

2023-08-22

Great service!!!

"Right part and It arrived in 2 days so I could get back on the water "


Verified
5/5

2023-08-22

Great experience

"Called to get spark plugs for my boat. Spoke with a representative, he assisted me with the right fit and the best price! Fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-22

Perfect

"Excellent services for all "


Verified
5/5

2023-08-17

WaveRunner part

"Best prices I’ve found. I’m a returning customer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-08-17
A rep from Boats.net, Hank.EforBDN, has responded:

“Returning customer! Awesome! Thanks for your repeat business!”


Verified
5/5

2023-08-22

Great help

"Needed a non standard part Dale was great"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service

Verified
5/5

2023-08-22

Great price and fast shipping. Thanks

"Couldn’t find a better price anywhere and you had everything in stock. Thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-22

Top tier

"Customer service is top tier. My experience with customer service was very positive. They listen to my concerns and addressed my requests without hesitation. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-22

Exceptional service

"Couldn’t find the parts I needed, had a chat online and they found want I wanted and directed me to the correct diagram and part numbers. Fast free shipping over certain amount "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-08-22

Had the hard to find part that I needed

"Very helpful staff with the part that I needed. Would be 5 star if I could’ve gotten the website to work. Couldn’t place the order online so I had to call. But they were very helpful and got the part sent out the same day. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-08-22

Girls can use tools to.

"I ordered the seals and o’rings to repair my power tilt on my 90 hp Yamaha. I watched the boats.net YouTube videos. I can do that so I ordered my parts. Order the special tools needed waiting on my delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process