"I ordered a Yamaha electric starter kit from boats.net on a Tuesday. Despite the Fourth of July holiday falling on Wednesday, the kit was on my porch by Saturday morning. Excellent service. Email status updates with order status and shipping tracking arrived in my inbox immediately after placing the order and once the shipment was made."
"What I need good price easy check out"
"Paid for 2nd day air but took 5 days to receive item."
"You send me a wrong part and I don’t know how can get my spare, can you help me "
“We do apologize for any inconvenience this may have caused you. Please reach out to our customer service team and we will be glad to assist you with a replacement or refund. We hope to hear from you soon.”
"I have been buying parts thru boats.net for several years. Never have had a part be wrong and shipping speed is great. "
"The web site was giving me troubles so I phoned in my order. Spoke with a representative (Julie) and she was very helpful. Hooked me right up"
"Very smooth transaction. We were able to find the parts we were looking for."
"George was awesome helping me with a problem I had with the previous order. He found the issue and swiftly corrected it! The correct prop should be here today (next day)! I couldn't be more pleased with the service/help I got from George!
Also the price of the prop was very good! Boats.net is my new go to boat store! "
"Easy to use very intuitive. Thank you"
"Easy ordering, same day shipping "
"Easy to find the part your looking for, this is a graet site."
"Great customer service, fast shipping, good selection. I usually have parts that my supplier can't get right away."
"Good price and quick delivery"
"Very happy to find the part in stock and to get it on time as promised.
Thank you
Jacobo E."
"Product was delivered in a very timely manner BUT there was no estimated delivery date or a way to track it"
"Easy to navigate website, parts were easy to find."
A rep from Boats.net, Partzilla-BoatsnetCS, has responded:
“I'm sorry to hear about the delay in receiving your item. We apologize for any inconvenience this may have caused. I have refunded eth shipping back to you for that delay. Thank you for bringing this to our attention.”