"I ordered a Yamaha electric starter kit from boats.net on a Tuesday. Despite the Fourth of July holiday falling on Wednesday, the kit was on my porch by Saturday morning. Excellent service. Email status updates with order status and shipping tracking arrived in my inbox immediately after placing the order and once the shipment was made."
"I bought a fuel pump 5 months ago. It went bad on me not sure why as the part may have had and issue when it was sent to me. I called customer service and they are sending me a new one. Now I just hope the part does not get messed up again"
"Once on your site, it went very easy. Thank you.
my E-Mail address is incorrect. It should read (****@****) I
couldn't correct it."
"Website was easy to navigate. Easy to indentify the parts that I needed and put them in my Cart. Checkout was quick and easy. "
"most parts needed are in stock and available"
"Everyone was polite and knowledgeable. Great service and I will definitely call again when I need anything."
"The diagrams #'s really made this simple"
"super easy and quick shipment "
"best experience always! can get things that nobody has in stock!"
"BOB AND PRISCILLA WERE VERY HELPFUL "
"It was an awsome experience. Great job"
"I ordered from Boats.net because they said they had the parts in stock and that they would ship on the same day as the order. I verified this when placing the order over the phone. The parts got a tracking number on the day of order, but did not get picked up by UPS until the end of the following day. I contacted customer service again and they lied and said it had shipped but just wasn't in the UPS system. "
"Very quick shipping and ease of order. Will do business with again got the perfect part."
"Looked up parts location seen it put on cart easy check out "
"Ordering was easy and fast. Shipped immediately.
"
"Great service with the payment department"
A rep from Boats.net, Partzilla-BoatsnetCS, has responded:
“I'm sorry to hear about your experience with the shipping of your order. We strive to provide accurate information about availability and shipping times, I see this order shipped with the 24-36 hour processing time and is expected to be delivered on the 22nd which is within the 5-7 business day time frame for standard shipping. Your feedback is important to us. Thank you for bringing this to our attention.”