"Friendly knowledgeable staff, Accurate orders and very prompt service. I've used Bolt Depot products and I've never been disappointed. Very high quality materials. I've made mistakes on my orders, called Bolt Depot and received prompt service on my returns. Professional service and high quality products."
"They do not use USPS if it fits it ships resulting in very expensive shipping!
They could have boxes made that would fit inside the USPS box to make it strong enough to handle the heavy weight of nuts and bolts. As far as what fits in the box they could charge for UPS and if it is cheaper with USPS they could give the costumer a refund or credit on future orders for the savings on shipping. "
"Two orders ... two orders handled perfectly. Great quality items wrapped well and shipped quickly, and all that at a very reasonable price."
"Quick and easy. Easier than Home Depo."
"I ordered several sizes and lengths of machine screws, bolts and tee-nuts. It was easy to find what I wanted and Bolt Depot and a lot of data for fasteners, e.g., how they are spec'd, measurements, thread pitch, etc. The prices were MUCH better than buying at a big box store. On that point, you have to consider shipping in the total cost but for me it was still much cheaper even with shipping cost. The items arrived within the estimated shipping time frame. I will be shopping at Bolt Depot again when I need fasteners or anything else they carry."
"Quick and accurate hardware delivery got my project done on time."
"Good selection, easy to use website and quick delivery."
"Very happy fast service!!"
"There was a shipping issue with my order that was NOT caused by Bolt Depot. I contacted customer service and Bolt Depot resent the order at NO additional charge.
The product quality is superb and the customer service is World Class!"
"East to deal with. Excellent vendor."
"They have been stellar on fast delivery and great packaging so our items arrive in good condition. Would highly recommend them as their products and their service are both the best!"
"100% satisfied with purchase of excellent product web site easy to navigate"
"They had the exact selection I was looking for in grade 10 metric sizes. The order was processed in less than 24 hours and they gave me a personal phone call to tell me the order was ready for pickup. I'm lucky enough to live within driving distance and this personal call was a super touch. My grandfather shopped at the old Cazeault hardware store, he knew he would get what he wanted there. I'm very happy they have transitioned to a fastener only store. This is the second time their selection has gotten me out of a pinch."
"Easy to find the parts that I needed. Small quantities not a problem. Fast shipping and easy to work with. "
"We purchase a lot of fasteners, well over 300,000 a year and Bolt Depot is one of my go to sources for the bulk of our needs. The quality of fastener is steady and consistent. What I mean, is that when you buy a lot of fasteners, you need to know the fastener will be consistent. Many places have multiple sources for bolts & Washers, so the type and quality of the fastener varies from order to order. Bolt Depot is very consistent, which is why I prefer to use them, over and over again. "