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Bond Street Collections, Inc

1 reviews
1.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2006-05-19

"I have order 29th of April 4 Watches from Bondstreet Collections and untill now,19th of Mai I have received nothing.I have called the Company yesterday and they've told me that the watches were out of stock.I don't understand that because when you look at the site,the watches are in stock....
I am happy that I have bought only 4 items because I have not the idea that I receive something from this company.
About the payment...first you pay for the items by Creditcard and after your payment you'll receive a bill for the shippingcosts..??? Strange and not the normal way.

Sincerly,
Anne van der Werf
Pearls&Co
"

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Overall quality of the company
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Is consumer focused
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Ability to determine if a product was in-stock real time
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Delivering products damage free
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Being updated on the exact date the delivery was sent
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Making decisions on their own
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Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
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