ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2019-04-04

Good new site for travel but dont like change fees

"Loved the experience and was able to find destination and flights that i could not find on competitor sites.
Also prices were lower.

What I didnt like: I was looking at 2 hotels and by mistake choose wrong one. Changing it 5 minutes later cost me $25
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-03

Cancun trip

"David , our rep was very good, professional and knowledgeable
Try them out
"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service

Verified
4/5

2019-04-03

Occidental Xcaret

"Ryan was efficient and eager. He could work on improving his enunciation; he was a bit difficult to understand. He had to check on certain things that he couldn’t answer, so it had the feel that he was new, which made me nervous when spending $9000.00"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-04-03

excellent booking site

"Fast and easy and straight to the point!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-03

Great customer service

"I made a mistake clicking too fast confirming. I called customer service and that took care of the my mistake immediately. I have book several trips through bookit.com. I have been happy so far."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-04-03

BookIt.com is my favorite travel site!

"Today I booked my sixth trip with BookIt.com! I always find better deals to Mexico than I can find anywhere else, and I love that I can make payments. I highly recommend BookIt.com!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2019-04-03

Careful

"When you use Booking.com you get a really good price but what they don’t tell you is that if your plans change they charge you for every change that you need to make. If you cancel your plans even we’ll in advance they end up keeping the majority of the money that you paid saying it’s non refundable. What else I’m figuring out, is that the resorts that you use through book it.com put you in some of the worst rooms not so sure if I would recommend "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-03

Excellent Service!

"Booked our vacation for this summer. Right after we booked, the price dropped nearly $600!! I called Customer Service, told my rep what happened and he got it fixed immediately! I got my $198 down back and he only charged me a $25 fee to re-book! Great service, helpful! We love using Bookit.com for our vacations! Punta Cana...here we come!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-03

Beat of Mexico

"I've used this sight 3 times now and it's been fantastic. At Marina El Cid they have a bookit office for discounted day tours and the ground transportation to and from the airport is a breeze. Thank you for taking such good care of us each time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-04-03

Awesome

"My experience was amazing can’t wait to go in my trip"


Verified
5/5

2019-04-03

Best travel deals

"Bookit has the best resorts, best packages, and,
best prices. Whenever I want to go to Mexico or the Caribbean I go straight to Bookit.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-04-03

Excellent customer service

"Booked on 04/02/19. Price decreased the next morning. Called bookit and they cancelled the prior booking and set up the new booking at the lower rate with no problem. Thanks for the excellent service provided."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-03

Patricia

"Our Bookit Representative was AMAZING..... We were planning a 60th plus for my Sisters Birthday, Patricia was so Professional, Caring and Helpful! We are now BOOKIT, lol and looking so forward to our Birthday Celebration.

Thank You so much Ms. Patricia
"


Verified
5/5

2019-04-03

Christine was very helpful

"Christine was very helpful with helping me change some things to my trip. She took the time to explain everything very clearly and made sure I understood it all. Told me to call back with any questions and gave me her direct extension "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-03

Super easy

"It was very easy and user friendly. Was able to get a great deal."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases