"I had a great experience. The staff were attentive and knowledgeable. Plenty of options in my size. Thank you! "
"Got the kid the cutest coat. So cute!"
"Great experience great prices"
"My Grandson wanted a Kansas belt buckel so I ordered it and it came fast and looks fabulous. I'm so glad you shipped it so fast cause my daughter said she can't get it any more. It is out of stock everywhere. So thank you so much for being on top of the orders."
"I have account with Boot Barn and I am Always very Pleased with my Service and Products"
"I’ve ordered numerous items online. All products are as advertised with prompt shipment to the store for pickup. Employees are very knowledgeable and helpful. Glad we have a Boot Barn in Brownwood. "
"I’m totally satisfied with the products I have purchased both online and in the store. However, I am no longer buying boots from any major outlet because all the exotic skin boots have that broad square toe. It’s just not for me. I’ll go have my boots made for me. I have spent thousands at Boot Barn in just the past 6-7 months. Price has never been an issue but selection certainly is in my book. "
"Four times I had to return boots because they were two different sizes, they gave me points and discounts but it kept happening. the last time the manager at the store yelled at me in front of other customers that I HAD to accept the boots even though they were the wrong size, I left crying. Customer service to this day cannot figure out why this keeps happening and why my refund was denied (hmmm, the manager who said he will not give me a refund if I dont accept the boots???) then Boot Barn Customer service sends me an old order of boots to pick up in store (mind you the boots I already have and picked up 10/03/2024 and customer service cant figure out why the refund was denied??? Really bad management in BOOT BARN!!!"
"I purchased a jacket online, but it was too small. The jacket was in the store and in the correct size. I was able to exchange the jacket hassle free."
"The boots are great. Delivery was quick "
"Top notch! Highly recommend Boot Barn! "
"I have shopped the Boot Barn shop in south Military Drive for several years and have always found the clerks courteous and helpful ."
"I love that I always find items I love and just have to buy! "
"Good quilty merchandise & good quick delivery that means alot these days "
"Always have good things to say, you guys are great "