"I feel it is rare to find a company these days that truly knows it's market and caters to it as well as Borrow Lenses. Borrow Lenses is a dream come true and I for one am very grateful to my friend Roland who referred me to them with his glowing reviews. Knowledgeable, personable, reliable, trustworthy, and they operate like clockwork. Now the rest of my life should be so easy! (Don't hesitate, you won't regret it.) "
"I have used Borrowlenses.com for quite some time. I have always had excellent service as well as excellent customer service. The lenses I rented have been well taken care of, arrived on time and was easily shipped back. "
"Got 2 out of the 3 items I tried to rent. It wasnt a terrible bother. The people are nice and the equipment is top notch and in excellent condition. I am happy to say that I will be returning for business again :)"
"This is my second time renting from BorrowLenses.com and both times have been a wonderful experience. I am a professional photographer and from time to time, my business calls for a specific lens that I do not own. The rental and return process from BorrowLenses.com is fast, simple, and a real pleasure to use! I have a wedding coming up in the San Fran., CA area next summer and I plan to locally rent from BorrowLenses.com for additional equipment I will need for that shoot. Keep up the not good, but GREAT work you guys are doing along with your excellent customer service!"
"This was my second time using Borrowlenses.com and the service was excellent. I rented 2 Nikon Lenses that arrived earlier than expected and customer service was courteous and great to deal with. I will definitely rent from them again in the future. "
"I was a little iffy on some of the information I had to send. However, it's a lot of money if someone wanted run off with some equipment!!
Easy to contact, great customer service!! That's a plus for me. I hate having to email a company and wait for a response.
Package came right on time as promised. Easy instructions for return policy.
Price could be a little more competitive with other companies, but all in all A+ guys!! Ill definitely be back!! "
"BorrowLenses.com made the process as simple and easy as possible! Thank you for renting top of the line equipment! I was stunned at how clean and in perfect condition the lens was when I received it. The return policy was clearly defined in the packaging. BRAVO BorrowLenses!! Unfortunately, my pocketbook might not thank the company as much....I loved the lens so much I ended up buying it after returning it to BorrowLenses!"
"Great company to work with!! Super fast shipping, great communication, and the lens in perfect condition. Thanks!! I loved using the lens through out Europe! I want to own one myself now."
"I got my order on time, the problem was the not charging battery, they sent me. It was the backup battery for a wedding shooting. Everything else was ok. Anyway I am not sure, if I wanna use Borrowlenses.com again. Instead of returning my money, they asked Me, how I wanna solve the problem!?
October 22 2010
The Borrowlenses.com tries to make me look bad. They got my eMail right after they sent me the battery. It was a bad battery, a not charging one, and not a not charged one. Now I am sure, I not gonna use them again."
"Yet another stellar BorrowLenses experience. Last time it was with the Canon 50 1.2 (which I ended up purchasing); this time it was with the 16-35 (which again, I probably will end up buying!).
Excellent phone service, knowledgable and friendly...what else could you ask for?
Planning on my next rental with them now..."
"I really can't imagine a more simple and reliable method of "borrowing" camera gear than at BorrowLenses.com. They called to confirm my order and always gave updates about my rental. Perfectly maintained and charged gear arrived and I was ready to shot. Everything was well packed and the return was effortless. BorrowLenese is an absolutely streamlined and well organized outfit. Will definitely use their services again.
Thanks so much!
Tara"
"I was so pleased with how my transaction took place. It was very easy and so smooth from start to finish. I would definitely use this website for lens rentals again! The lens was in fantastic shape and came with the UV filter as well as the padded bag. It was perfect for my vacation!"
"this is a great group of people to work with and would definitely due business with them again. I received my Vagabond II and put it on the charger and when i went to use it i discovered that the battery wasn't charging. i contacted Matt and explained my problem and the troubleshooting steps i had taking to determine the battery was dead. they quickly overnighted me a replacement Vagabond II to replace the bad one I received."
"Great experience all around! I received my order on the exact day I requested, the equipment was in great condition, and the instructions for shipping the items back to BorrowLenses were very clear. A great service for those wanting to "test-drive" new equipment before buying or for renting equipment that is out of one's price range to buy."
"Can't be anymore pleased. 1st I shoot Sony Alpha, and BorrowLenses rents Sony Alpha lenses! 2nd this was my 1st time renting equipment. It couldn't have gone more smoothly - the transaction was as described! 3rd - The lense was fantastic! An excellent way to try out the lenses before I invest in ownership. I only wish specials would come via email .. I don't Twitter nor FaceBook."
A rep from BorrowLenses.com, borrow_lenses, has responded:
“From our FAQ: "Also, we will make every effort to ensure the battery inside the camera is chared to 100% but there are times when we are unable to do this due to time constraints. If a fully-charged battery is important to you, we ask that you simply put it in the order notes and we will make sure the battery is charged for your rental."
All you had to do was ask instead of leaving a bad review. ”