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Verified
5/5

2011-08-12

"Excellent place to not only borrow lenses but other camera equipment as well. Staff is friendly and knowledgeable and the prices are reasonable. Great resource."

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Verified
5/5

2011-08-12

"They were very open and understanding to me borrowing a lens for a few months. They also had great customer service, thank you!"

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Verified
5/5

2011-08-11

"This was my first time renting a lense. I was very worried that the whole process would be very confusing and not worth it. I must say that I soent considerable amount of time and energy researching which company to go with. I chose borrowlenses.com and I am extremely pleased with my experience. I will deffinitely use them going forward and highly highly reccomend them to anyone choosing this option."

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Verified
5/5

2011-08-11

"Awesome service and the lens (Canon 100-400mm L) was wonderful. They also included tripod mount, lens hood and filter, all necessary for a great shooting experience without me even asking. I am going to try a few other lenses as well. The communication was great for the entire process. The price was fair. I had a question and they answered it immediately. They reminded me of the due date and also offered an extension in days if I needed it. I will definitely use borrowlenses.com again."

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Verified
5/5

2011-08-09

"Fantastic!! Completely over the top for service. The equipment showed up as scheduled and in perfect condition. The polorizer that was sent was the wrong one. I called at 3 PM pacific time and by noon the next day I had the correct filter (I live in Texas). I was told, "don't worry about sending back the incorrect part, just send it back with the equipent when you are done."

Qulaity equipment, good service - what more could you ask for?
"

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Verified
5/5

2011-08-09

"BorrowLenses is a GREAT website! They really care about their customers needs and desires and will assist you every step of the way. The equipment was above standards and very well taken care of. I rented the Tamron 28-75mm f/2.8 and loved it!! Just sent it back on Aug 4th and am renting it again on Aug 17th!! I see myself using them all the time! Thank you so much BorrowLenses.com!!!"

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Verified
5/5

2011-08-08

"Second time using BorrowLenses. Incredible. My OFFICIAL lens rental shop, unless I need gear day of, this is the place I am going with. My first experience was great because I was unable to ship the item to the address I wanted too (being first time customer) and the staff made sure I was going to get my item no matter what. they really did an excellent job and thats what made me go back.

This time around, I did a pickup for timing purposes. I picked up at Hooper Camera in Woodland hills. Not only was the order smooth, the pick up was even smoother. Its came a few hours early (SCORE!) , the staff was really nice and the location was directly off the freeway. I was in touch with borrowlenses the entire time I was out of the country in case an extension was necessary. I loved that because they could just NOT say anything and run my biill up, but like always, they are EXTREMELY upfront and give you ample time by sending notices about everything. ROCK ON BORROWLENSES! We are becoming pretty good friends and I dont intend to leave your services at all!
"

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Verified
5/5

2011-08-08

"I used the services of BorrowLenses recently and was very satisfied with the results. Minor issue with a scratch on the lens I recieved, did not affect pictures, just wish it had been noted prior to shipping out."

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Verified
5/5

2011-08-06

"I rented some lighting for a wedding in Maui. This is the third time I have rented from them. I have done pick up in San Jose, and recommend if you'r close enough to go pick up at the main campus. The whole staff is so nice, knowledgable but do not give off the "i work here, I'm better than you".

P.S. They sell boxes for $20.00! Got a 24-70L box I lost like a year ago!
"

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Verified
5/5

2011-08-05

"I love borrowlenses.com. They offer a ton of items for rental. they are very quick about shipping them out and arriving when I need them. Honestly, the local gear rental shops here in Baltimore can not even compete with them. The site has saved me money and allowed me to further my photo career. Without them I would have to take out loans to pay for some of the high end lenses. Or move to a major market where there are decent rental shops. I would love if they expanded there equipment to include some more pro only gear like medium format bodies and backs."

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Verified
5/5

2011-08-04

"Easy, convenient and the price was great. "

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Verified
1/5

2011-08-04

"Wish I could leave ZERO stars. Customer service is VERY POOR. Canceled my order saying my CC was declined. I checked found out it was not declined that they actually charged it and reimbursed the charge. I had a shoot to do and they didn't ship my lens and but the time I found out it was too late. I was VERY unhappy with them and they basically said to bad so sad. Very POOR."

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Verified
5/5

2011-08-04

"Excellent company! Prompt and attentive service. Very reassuring security policy - they asked for verification when billing and shipping address were different (shipped to my office to accommodate required delivery signature). Rented for 2 weeks but returned lens after 1 week, and received 1 week of store credit. No hassles. Very efficient. And best prices. I highly recommend."

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Verified
4/5

2011-08-04

"Disappointed they would not honor a discount code that did not have an expiration date listed. But other than that, I was satisfied."

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Verified
5/5

2011-08-04

"Clear, efficient and responsive. What more can you ask? Every expectation was met on time and as promised. I even was able to retract a rental I realized after ordering was not exactly what I wanted. Dealt quickly with a real person. Wil continue to use their service."

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