"This was the first time renting from BorrowLenses.com.
It was easy and painless. Will gladly use them again."
"Talked with one of their sales reps on the phone and negotiated a price for a rental of 4 lenses over Memorial Day weekend. Was in a hurry going on the door so didn't take the sales reps name down. Long story short they told me they wouldn't honor the price agreed upon by sales rep.
Shipping was messed up to. I ended up having to pay to have the lenses shipped back to them. They did reimburse shipping costs, but it was a hassle.
Lenses were good quality, their customer service left a sour taste in my mouth. WIll not use again.
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"I had a 3-week rental of a Canon L-series lens. It arrived clean and in good order, took beautiful photos, and the whole process was an excellent experience overall. I definitely plan to work with them more in the future."
"I have to admit I was leary of renting equipment online as it was my first time, but BorrowLenses.com has been amazing to work with! My equipment came on time, as promised, and in great condition. The return process was easy and I appreciated the email they sent reminding me to return my equipment, as I'm a pretty forgetful person!"
"I have used BorrowLenses twice. They are the best priced online "loaning" service I found. They are fast, and returning the lens is VERY easy. I love everything about this experience, and the customer service is tops. I let them know about something I noticed on the lens I received, and they documented it and dealt w/ it immediately. Nothing but the best experience here and I will be back again. "
"Lens was AWESOME, shipping was exactly on time and NO problems at all! You will be COMPLETELY SATISFIED with Borrowlenses.com!!!!! HIGHLY recommended!"
"This is the second time I have rented from BorrowLenses.com. I am impressed with their level of service. Both times, the equipment I rented arrived as scheduled and as described. I am a complete amateur with regard to photography, yet I feel that I was able to take some amazing photographs both of my son's graduation and the Walt Disney World resort. I will definitely be renting from BorrowLenses again and have recommended them to people I know who are also interested in photography without dropping major dollars on camera equipment."
"I'm very pleased with the service and the excellent conditions of the equipment i've rented. I recommend borrowlenses to every photographer in need."
"Great, professional, and quick service. I do wish that the pricing was a bit more budgeted (rental, insurance, and shipping adds up quick), but I do understand the expense involved in owning and processing this much gear. I'll definitely keep using them."
"First time ordering from Borrow Lenses - lens was wonderful, did exactly what I needed it to. Arrived on time. Their emails confirming order, letting me know when it shipped and reminding me when I needed to ship it back - were wonderful. I'll definitely be ordering from them again. "
"Customer service was very helpful and friendly. I don't regret renting from borrowlenses.com in the least! Highly trustworthy and recommended for anyone who is looking to rent cameras and/or camera accessories for reasonable prices."
"FANTASTIC!! My first time went both painless and perfect. Lense arrived on date specified and in perfect condition. I recieved notification prior to delievery and during the rental period in case I wanted to extend. Repacking and returning via FedEx was painless as well. I will be a regular customer from now on and am telling my friends."
"Great timely service and short and sweet instructions!"
"I have been using BorrowLenses.com for a year now, and they are FANTASTIC. I haven't reviewed yet, but after today's situation, I feel a need to shout out to them. There was a mix up with my order and return of items, and everything was resolved so well...! In addition, since I was new to using those items, I sat and chatted with the employee for about 20-30 minutes over the phone about studio lighting techniques and what I really should be using for my jobs. I am appreciative of their help and great products every time!"
"Perfect transaction. Lenses in great condition. Very satisfied. Wish the shipping cost wasn't quite so high, but understandable."