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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-03-29

Great Price

"Just ordered three mags that no one else has appt a great price. Good Job Botach!"


Verified
5/5

2018-03-29

Buying From Botach!!

"Always a great experience purchasing from Botach!!"


Verified
5/5

2018-03-29

Great prices. Plenty of options.

"I found an amazing deal on M&P 45 magazine's here. This sight is recommended by many and more I see why. I'll be back when I have more money to spend. "


Verified
4/5

2018-03-29

Waiting...............

"Waiting on my other back orders "


Verified
4/5

2018-03-29

Concept of "Customer Service" could make them a 5-Star Rated Business.

"I love Botach's prices, wide selection and especially love the Free Shipping but the one time I had an issue their customer service rep was very rude and literally told me "that's not my problem, you need to contact the manufacturer". I received the product broken so how is that Not Botach's problem? Luckily the manufacturer took care of me and replaced it free of charge with pretty much no questions asked. So like my title says, if they had better customer service I would've given them 5 Stars instead of 4. "


Verified
5/5

2018-03-29

Solid comp

"Never had a bad experience with Botach."


Verified
5/5

2018-03-29

Botach is great

"Always a great experience with botach"


Verified
1/5

2018-03-29

Botach is a total sham/scam business

"Order placed on 03/11/18, received email confirmation of item shipped and charged for the order on 03/13/18. Contacted Botach on 03/23/18 and was told they received a damaged shipment and that’s why I hadn’t received my order yet and it would ship that day. If my order was packed and shipped on 03/13/18 for in stock items a damaged shipment would not be an issue since my order was already shipped correct? Contacted Botach again on 03/28/18 and now told part of my order isn’t in stock and should be arriving this week. There’s a trend here, they are selling and charging for items supposed to be in stock when they in fact they don’t have the product. In no way should a customer be charged until the order is filled with in stock merchandise. To me it seems as if they are crowdfunding collecting money before placing orders with the manufacturer which is by all means stealing and a crime. I have zero faith I’ll ever receive what I paid for and it will probably be easier to dispute the charge though my credit card company than to get a refund from Botach. In the meantime I’ll hope to just get what I paid for but they don’t seem to understand that’s how things work. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-28

Best place for the best gear

"Always my go to place for the best gear at great deals"


Verified
5/5

2018-03-28

"Botach is the best for offering great sales on products that you would want to have! "


Verified
5/5

2018-03-28

"Quick and easy transaction. Smooth!"


Verified
5/5

2018-03-28

Good

"Great prices and selection"


Verified
5/5

2018-03-28

Great Website!

"Your website was easy to use and the free shipping was a real bonus. I also appreciate the free gift of the Legends sunglasses."


Verified
4/5

2018-03-28

Giant pink **** assaulted me, I can't even sit any more without feeling pain!

"I called customer service and they were absolutely awesome!!! The guy on the phone was a cool person and he should get a raise.
Your website is just too difficult to navigate. I try to type something in to search for it and a bunch of irrelevant stuff comes up. If the search engine on your website could be refined I really think everything will go a lot more smoothly. Also having a 9 inch **** shoved up my **** was not fun.
"


Verified
5/5

2018-03-28

Great deals on leading edge AR accessories

"Botach always has the most desired AR accessories."