"I had such bad shopping experience with this company!!

I placed my first order on 4/21, and got canceled,because of security for the fraud,so i provided all the information they need to prove that i am the card holder,

then they told me that:it's all set now,plz reorder again,
so i reordered again on 4/22,
and they canceled my order AGAIN!
so i have to sent them the emails,to figure out what's going on with their system.
then finally the third time i got my order placed!

on the 4/28,i got ONE refund of those 2 orders has been canceled,and now it's 5/5, i still not getting another refund that supposed to be refunded too.

i started sent the emails ask my another refund,and told them that i've called my bank,my bank said there's only one refund from BTY website,the another order hasn't do the refunding process,and i even got the authorization code of that order which is not refunded yet.

but all the answers i got from them were like :BOTH ORDERS HAS BEEN REFUNDED.
i can't got the answer that i wanted,so i called 5 days ago try to get my money back,till now,im still not getting a answer or my money back.

why should i paid double price for only one item?

it's really frustrated since i placed my first order!!"

"Check out the complaints on the Better Business Bureau. They advertise items that they don't even have in stock to take your money first and they knowingly try to sell and send damaged goods on sale. Be very careful."