"After reviewing all 3 models, decided to go with M7 once Bowflex offered $588 off ($ off + free shipping + free mat). Received M7 (in 2 boxes) 3 days later; mat will arrive in another 2 days. Time to receive well within 2 - 10 day delivery stated when I ordered.
Assembly was easy. Completed in less than 2 hrs by myself. Setup was straight forward, created 3 user profiles and then did a short 5 minute workout using Manual program just to get familiar with the machine. Bottom line - Impressed. Motion very smooth, no stress on joints at all, display and adjustments are great, the arm bars are going to provide a great extra workout and the heart rate monitor was easy and quick.
So overall - extremely pleased. Now it's up to me ... time to go to work, drop some pounds and get back in shape. No Excuses!!"
"I'm extremely disappointed in Bowflex charging me nearly $20 for a set of power rods and a rod rejuvenator. The items don't weigh that much to begin with. To make matters worse they tell give me a delivery time frame of 6 weeks... That's ridiculous especially for the price I am paying. The least Bowflex could do is provide free shipping. While I love the Bowflex Xceed gym I purchased, I am not so thrilled with customer service. This was the second time I contacted them, the first time I reached out to them via email, I never got a response. They appear only to care about sales not customer satisfaction. "
"Ordered the 552 weight set after waiting months because it was out of stock . Now in limited quantities, they take my money and tell me it will be 4 weeks before I get the item! Pathetic! "
"I don’t remember details of my experience, but I do recall I did not have any problems!!!"
"Ordering my weights was an extremely easy experience! "
"Asked critical questions and received immediate response. Post- convo, I placed an immediate order. Thank you. "
"The online order process was very easy. "
"good product but its taking to long to be delivered. you guys should offer free shipping for it taking this long."
"Cause of the pandemic, I decided to buy the Bench, the 1090 dumbbells, the stand, and the bike. I’m still waiting for the bench and the dumbbells to arrive in like 6 weeks and then I will send them with a moving company to the Dominican Republic, where I live. I’m guessing I’ll have the whole thing setup around October. "
"I received email after being in waiting list which was good. Just checked order status as it’s been a few days. 4 weeks on dumbbells and 10 weeks on bench. That’s a lot of time "
"I ordered the 1090's and the stand. I was a little disappointed in the fact the prices have gone up, that the dumbbells won't be received till 6 weeks from being from when it was ordered and the stand said it would take 1 week. So I don't understand why such a long time difference in between. "
"Easy throughout the entire process, recieved my dumbbells 6 days after ordering, very quick shipping!!"
"Easy of ordering and fast service."
"I buy things that say there in stock and then after buying find out i have to wait 8-12 weeks to get them. I also financed them meaning ill have to make payments on items i haven't even gotten. And when i call theres more then an hour wait time. "
"Horrible with a capital H. After reviewing the charges on my credit card. I was charged 4 times!!!!! Four times Bowflex?!, and the only explanation the rep on the phone had was, “uhh it was a glitch”. So it was a glitch that charged me $379.10 four times. I wish direct deposit would glitch and pay me 4 times. As a company, you should be ashamed. This is highly unacceptable. "
"Took some time to get. But well worth the wait. The whole family loves and uses it. "