"After reviewing all 3 models, decided to go with M7 once Bowflex offered $588 off ($ off + free shipping + free mat). Received M7 (in 2 boxes) 3 days later; mat will arrive in another 2 days. Time to receive well within 2 - 10 day delivery stated when I ordered.
Assembly was easy. Completed in less than 2 hrs by myself. Setup was straight forward, created 3 user profiles and then did a short 5 minute workout using Manual program just to get familiar with the machine. Bottom line - Impressed. Motion very smooth, no stress on joints at all, display and adjustments are great, the arm bars are going to provide a great extra workout and the heart rate monitor was easy and quick.
So overall - extremely pleased. Now it's up to me ... time to go to work, drop some pounds and get back in shape. No Excuses!!"
"I signed up to be notified for the 552 SelectTech and I got an email and ordered them! They estimated 4 weeks until they would get here, they got here in 1 week! So easy to unpack! Love them!! "
"The phone team accurately and quickly responded to my queries."
"My order was placed on July 21,2020 and never received an order # or been contacted at all. "
"2 months to receive order after paying and still haven’t got it yet. Did not specify shipping would take 2 months. Unable to reach customer service and cancel. Terrible "
"Ordered dumbbells days ago and it still hasn’t been shipped."
"I’m very pleased with my product and with the overall experience dealing with BOWFLEX "
"Easy to use website and fast delivery,"
"I have had the Select Tech system since it first came out and thought it was an ingenious idea to be able to reduce clutter while having access to the sam amount of weights.
And I can hardly wait to get the new Barbell/Curl Bar system and add to my collection."
"I wish I never ordered from them. Worst experience ever. "
"Unfortunately I was incredibly excited when I was finally able to place an order for the 552 dumbbells on Friday. Even though they were expensive I had been waiting for quite a while. However, I was charged $377 four separate times. I emailed customer service Friday and received no response. Called Monday and after waiting on hold for more than an hour I got through. The charges are still yet to be resolved."
"Easy to purchase, can’t wait to get the product and use. "
"Got an email saying I was next in line for 552 adjustable dumbbells. I ordered right away. I had been waiting since March (along with everyone else) but the back order list was huge! So as far as the experience with the website goes, it was a good experience. "
"Great notification - easy on line order. Thank you!"
"1. I waited 1 hr and 53 min-- and told to call Nautilus for tech service. I called Nautilus and they said I need to call Bowflex to authorize
them to provide the technical serice. I did not have another 2 hours t e put on hold
2. I called also to cancel an order I place this past Saturday for a new M6. They said they cancelled it but no email to confirm the cancellation just an email to say congrats on buying a new Bowflex.
Very disappointing. "
"It would be nice to get a heads up on when the order would be coming. "