ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2020-08-18

So Excited!

"We are so excited about our Bowflex M6! My fiancé and I can’t wait for it to arrive, with this COVID pandemic we haven’t been as active as we would like to be. We actually went to a sports goods store to purchase our Bowflex and they were sold out... we were bummed! Luckily Bowflex website still had them available and it was so easy to purchase. We also went ahead and purchased the assembly package and we got free shipping! Nice!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
2/5

2020-08-18

No stuff, no satisfaction

"Site is always or since March 2029 without products wanted... max trainer total and selectTech dumbbells. Customer service has no helpful info and I strongly believe Bowflex/Nautilus is holding production to boost the cost of said products... freakin creed bro’s! Frequent customers must find alternative to being hostage to a selfish company. Hell you're in Washington state, did you fall off the planet? Geez, you’re losing a customer! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-08-18

New Stock Arrived - I Jumped On it!

"The BFX 552 Dumbbell Kit became available and I was notified by email as I requested. I went to the website link given to me in the notification and ordered it immediately.

It was a straightforward process and I expect delivery in four weeks. Easy Peasy ...
"


Verified
2/5

2020-08-18

Shipping rates

"Your shipping rates are outrageously overpriced to purchase leg extension rollers. Your estimated delivery is too long for a big international company. In addition, I sent aN unrelated customer service request for information about a safety recall Instructions that has not been responded to. Not real happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-08-18

Quick and Efficient

"Got an email that my product was back in stock and was able to purchase without any issue "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-08-18

Hope it's worthy

"Good experience. Nothing more"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-08-18

Bowflex Rejuvenator Acc.

"Besides the unit being out of stock. It was easy to order once it came in"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-08-18

It was a wait, but worth it.

"Have been looking for the BowFlex SelectTech 552 and reacted too late in the pandemic, as they were sold out or being sold for double or triple the price for a single. I signed up on the website to know when they would be back in, and then got an offer for a great price. Shipping was initially 4 weeks, but they are on their way in a week. Very nice customer service to work directly with the company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-08-18

In stock update

"I signed up for notifications for when the 552 dumbbells would be restocked . Received a link 1 week later to purchase them. Easily link and purchase "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2020-08-17

Poor communication

"I could not hear a dam thing!!!
And I did not get my answer?!
Why so many charges on my cards ??????
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2020-08-17

After I ordered

"After ordering the product I tried to get a hold of somebody through email and phone with no response. Trying to pay for shipping so I can receive the product faster"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2020-08-17

Was hoping for more...

"We are excited about our product. The issue is that it is a 6 week lead time, which was not mentioned when we were ordering the product. I tried calling the company this morning and was on hold for over an hour and a half. I'm hoping the product is good, but so far, the customer service experience has been less than stellar..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-08-17

FAST SHIPPING

"I really appreciated how quickly my order got to me it was in less than a week! Just in time for my next workout!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-08-17

Incorrect Info

"Ordered a bench that Bowflex let me add to my cart, two weeks later still no shipping info. Wouldn't have ordered if the product wasn't in stock."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2020-08-17

Out of Stock

"I've been wanting a set of dumbells for several months, really wanted the smaller set, just got the email that they are about three weeks out. I ordered them...hopefully I'll be thrilled with them and up my experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process