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Featured Review


Verified
1/5

2020-08-28

Holding Time

"I was placed on hold and told someone would be with me in approximately 9 minutes. 15 minutes later I was told someone would be with me in 9 minutes. 30 minutes later I was told someone would be with me in 15 minutes!!! This kept going on until someone finally answered 1:10 minutes later. Yes, my 9 minute wait time turned into an hour and 10 minutes!!! That is totally unacceptable!!!! Give people the ability to leave their name and number for you to call them back in the order their call was received. Is that too difficult?!?! It's ridiculous for your CUSTOMERS on hold for over an hour!!"

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Verified
1/5

2020-08-21

Slow

"Worst experience ever, nothing is in stock and can’t seem to make demands"

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Verified
1/5

2020-08-28

Waiting for Purchase

"I have no idea when I will receive my Bowflex. When you buy the product you do not get an indication when you will receive your purchase. On social media, many customers are upset because they have waited 5 months for their purchase. I am worried that I have not received an email telling me that it was shipped. Bowflex is expensive and as customers, we need to be kept in the loop and treated with more respect. "

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Verified
5/5

2020-08-27

Easy

"Easy to navigate website and see all choices"

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Verified
5/5

2020-08-27

Its very excellent

"Its easy to work out for a full body workout. "

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Verified
5/5

2020-08-27

Package came much faster than expected

"And, it’s a great product! I’m very happy with my new dumbbells. "


Verified
1/5

2020-08-27

No one has contacted me with shipping or tracking info

"Poor service

No one has contacted me with tracking
"

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Verified
1/5

2020-08-27

No response to concerns

"I ordered a lateralX, it was delivered and the company came and put it together for me. It started making noise after 2 weeks. I have tried over and over and OVER to contact the company...no responses to my emails, on hold for hours. Reached out to the company who put it together for me. They say they cannot come back without an order for Bowflex...been extremely frustrating. The workout machine is great...the service and support from the company is horrible."


Verified
1/5

2020-08-27

Horrible the resellers are terrible and scamming

"I’m being scammed and I am very upset "

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Verified
5/5

2020-08-27

Excited

"Everything so far been good can’t answer all not ship to me yet said 8 weeks "

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Verified
5/5

2020-08-27

Fast Shipping and Delivery, and SO HAPPY with my Bowflex 552!

"Wow. I am SO impressed. I got the email notification that the 552 dumbbell was back in stock, and I immediately snagged it up before it sold out. This was my first time ordering from Bowflex, I am SO impressed with the seamless online buying experience, and especially how fast they shipped and delivered. I ordered on August 14th and my item was delivered August 19th. As far as the 552 dumbbell set itself, I had my doubts, and it was so worth the money. The weights are stable and don't move around, and it's easy to adjust adding/subtracting weight. You have to get used to the bulkiness a bit, but not a big deal. This is a great alternative rather than spending loads more on buying a whole rack of weights. Excited to continue to grow my home gym! Thanks Bowflex!"

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Verified
5/5

2020-08-27

Great Product

"Love our new SelectTech Dumbbells. The product came quickly and was great right out of the box."

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Verified
1/5

2020-08-26

No word on my stuff after two weeks

"I ordered my each for the dumbbells I got about two weeks ago. The site said the rack was in stock. After two weeks it has not been received so I checked and the order still says received. What is up with my stuff?"

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Verified
3/5

2020-08-25

Displeased

"Easy to order, gave all the stats. I've seen it on sale for much less

"

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Verified
5/5

2020-08-25

Video Demonstrations Sold Me

"Video instruction links to u-tube answered all my questions and sold me on the bike!"

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