ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
1/5

2013-08-14

"The phone number on their website only has a recording telling you to send them an email. The "Chat Now" function on their website says "Someone will be with you shortly" but after an hour of waiting, no response. I ordered a PVC ID card printing tray and it was shipped in a padded envelope instead of a box and thus arrived broken in 3 pieces."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-07-19

"Great company! Beyond helpful getting us exactly what we needed. Great pricing and super fast shipping. We will definitely continue using them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-20

"I bought some paper and pouches. It arrived in less than 4 days! The packaging was in perfect condition. I havent made the IDs yet but the material looks like it will produce quality ones. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-12-18

"Brainstorm ID Supply has extremely fast shipping. I recieve my order about 3-4 days after payment, and for this convience alone I will be a recurring customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-21

"I was surprised at how quickly my order shipped. Being an international customer, I had to use wire transfer as the payment method, but even so, as soon as the payment arrived to their account, my order was rapidly shipped and arrived without problems. All items were as described by the seller and were carefully packaged. You may buy from this seller with confidence. Their customer support tickets were all answered very quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-05

"A few things go into my decision to move forward and make a purchase with any company. Customer service, price, and quality of course is also a factor. I made an order for some supplies to create some ID cards for my employees and was very happy to see how professional they looked after I created a few using the supplies from Brainstorm ID. It was also nice to see that there was no minimum order required! Great customer service, great prices and fast delivery! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-12-30

"I could not believe how fast my order arrived! I had ordered a hundred butterfly pouches the day before Christmas, so I was not surprised when the estimated arrival date was Jan. 3. Even the overnight shipping option, which would have cost me an extra $20, estimated at least 5 to 7 days for delivery. My package was in my hands within 3 days, and that was with regular shipping. It was nicely packed, and the customer service was the best one could expect."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-29

"Brainstorm ID Supply, is a very honest, fast service and reliable business. I recommend them to anyone considering making a purchase. And thanks again, for the quick delivery of my purchase. See you next order, thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-11-17

"Brainstorm ID Supply knows how to treat their customers. They are concerned with all processes of the order and send emails with tracking and shipping informations. They ship quickly and package very well. Definitely someone I will buy from again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-09-30

"Hassle free ordering process. I made a mistake on my order and sent them an email, within a few hours they fixed my order and it was sent off the next day. High quality products with excellent customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-09-02

"Their customer service was superb. I made an error when I wrote my address, and it only took a short email to get the shipping address corrected by customer support. Delivery was swift, and everything was great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-07

"Brainstorm ID is highly recommended. Shipments always arrive promptly and customer service is top-notch. I use their matte pouches very often and have never been disappointed. They take the uncertainty out of ordering ID supplies!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-06

"I was extremely satisfied with my order from Brainstorm ID Supply. The customer service was great, and I received my order two days after I placed the order online."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2007-07-30

"shipped out the same day and received on time. great seller. will do business again."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-02-12

"Easy to use website, quick delivery, great products."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A