"We are a current Branch customer in the process of purchasing a new home. Customer Service Rep Candance F. cared enough about us to spend extra time and effort to get us the right policy, at the best rate. We couldn't be more pleased. Since I'm in my 80's, I've dealt with many insurance companies over the years, but this was by far the best experience I've had. "
"Rep Was Knowledgeable and Friendly
And Very Patient"
"Excellent customer service "
“Thanks so much for your review! We’re so glad to hear you had a good experience, and we’re so glad to have you in the Branch community.”
"Very great experience so very happy "
“Thanks for the positive review!”
"A good start, but not quite there for me. I tried to add car insurance but the page consistently failed to load on multiple browsers."
"Great customer service from Tom!"
"Excellent job on everything we've needed "
"I had trouble opening, viewing, and approving the documents required for coverage. It took a couple of days to receive the email documents in a format that I could access. "
"This was truly one of the best and hassle-free experiences I've had in a long time. I must commend Kelly, my agent, for her exceptional attentiveness to my needs throughout the process. She went above and beyond to find a policy that not only meets my requirements but also does so at a very reasonable rate. I'm delighted that I followed my instincts and chose this service. I highly recommend. Thank you for providing such outstanding service!"
"Had doubts at first but now I'm convinced"
"I’m so happy to change insurance! Super easy to do and saved money!! Highly recommend "
"Courteous, met My needs. Rates were good."
"I need a better rate for my home owner insurance and got a great plus exceptional coverage for my automobiles. "
"Super easy sign up over the phone and verification with pics through the app. Lots of different ways to get discounts on home and auto with better coverage than I had with Progressive! "
"Iam happy with this compny."
A rep from Branch Financial, AllyOurBranch, has responded:
“We’re so glad to hear about your experience with Branch and grateful you took the time to share it. ”