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Brand-Electronics

4 reviews
1.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2012-05-10

"I was doped by this company, please for your good, don't buy form this company, they will tell you there is a new regulations that state you have to pay tariff, its all a lie, this so company is a scam"

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Pricing of products and services
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Likelihood of customers making future purchases
Overall product shipping and delivery process
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Verified
1/5

2007-02-12

"DON'T BUY FROM THIS COMPANY!! PRICES ARE BS AND YOU WILL NOT HEAR ANY RESPONSE FROM THEM. THEY WILL TAKE YOU MONEY AND RUN. I'M CURRENTLY STARTING LEGAL ACTION AGAINST THEM."

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Pricing of products and services
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2/5

2006-04-15

"Thanks for raiting this store. I too could not find much info on this merchant. I emailed them a question regaurding a speaker and naturally, I did not receive a reply. Based on your experience, I would stay far away from this company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
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Ease of checking order status
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Ability to determine if a product was in-stock real time
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Ease of ordering online
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Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
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Delivering products on-time
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Ease of checking delivery status
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Delivering products damage free
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Overall technical support
Being trustworthy
Being easy to reach
N/A
Making decisions on their own
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Resolving problems
Being knowledgeable
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Overall customer service
Customer service making decisions on their own
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Customer service resolving problems
Customer service being knowledgeable
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Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
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Speed of web site

Verified
1/5

2006-04-01

"I ordered a Klipsch RC-64 center channel speaker from this store. The next day they called and wanted to charge me $40 more than the price that was quoted on the invoice. Their reason was "that price was a typo". They refused to honor the price quoted on the invoice stating they are not responsible for any typos on their web site. At that point I canceld my order.

I was reluctant to purchace from this store to begin with since there were not user ratings that I could find. I decided to give them a try and now I am sorry I did. I will never use this store again. If they are unwilling to honor their quoted, then what kind of service will they give?
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
Being knowledgeable
N/A
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use