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BrazilemCasa

1 reviews
1.00 / 5


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1/5

2019-01-07

Avoid! Will take your payment and info but won't delivery product. Awful customer service.

"This merchant has no respect to customers and they will modify your order the way they want to their benefit.

I ordered 5 cartons of soda (60 can) and total purchase was $60. They had a coupon for free shipping over $50 and I used it, website accepted the code without issues and I my CC was charged.

To my surprise, after almost a week with no shipping update I received an email stating there was a limit to purchase that soda (12 at the time) and they would be sending me only 12 cans, refunding the difference and of course charging shipping!
I was also offered the option to place 5 orders if I wanted the 60 cans!! This obviously to force mepay for shipping multiple times instead once.

I replied and said that no limit was specified in their website and during the purchase and I would accept reducing the order and receiving just 2 cartons with 12 cans each with no shipping.
They did not even bother to reply and canceled the order. Shady business for sure.
"

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