"Incredible Customer Service, and a Beautiful Diamond! I Very Highly Recommend Brilliance.com "5 STARS WITH OUT A QUESTION"
I was planning on giving my wife a very Special ring for our 25th Anniversary, after visiting all of the online sites and stores in San Diego and Los Angeles CA. I contacted Brilliance, Anthony Cappola was the sales person that contacted me and I told him what I was looking for, I still had a full year to make my mind on the right diamond, for the whole year Anthony kept sending me different stones that met my desires. I went on a trip to Hong Kong, India and Dubai one month before our Anniversary and I look for Diamonds while we wore there to compere prices and I still came back and bought a 6+ Carat round diamond from Brilliance. After I made my mind, my 25th Anniversary was in 4 days Anthony and Jonathon went the extra mile to make sure I had it on my hand on that day. I really appreciate everything they did to make my dream of giving my wife a very Special gift for our 25th Anniversary a reality, It's not easy to spend over $100K with out seeing the diamond first, but I trusted Anthony and it paid off big time. Read Less"
"Had an amazing experience with Brilliance. Very happy customer here!"
"I spent hours looking at many big name sites, and even diamond district sites. My GF had wanted a canary diamond, and once I visited the brilliance site I knew I would be buying from them. The site layout made the shopping experience a breeze. I received the ring and had to send it back to get resized. The process was painless and fast. Thank you "
“We greatly appreciate you for sharing your amazing experience with us! Thank you for your trust and support!”
"At 60 years old, I wasn’t sure I would ever get married again. Yet, I was lucky enough to reconnect with a college sweetheart and we picked up right where we left off. Once I decided I was going to remarry, I was apprehensive about finding the right ring and the whole process involved. Brilliance made everything simple and straightforward and their customer service was excellent. Can’t wait until November! "
“Thank you for choosing our ring for such a special moment! Wishing you both a lifetime of happiness together. Can't wait to assist you in the future!”
"I wanted a new ring but prices are insane. I didn’t know lab was an option. I got a much bigger center stone that is stunning! Easy, quick experience. Amazing quality ring! "
“We are happy to know that you had great buying experience with us. Thank you for your order, Danielle.”
"very impressed with the quality and services.
was worried in the beginning since it was online purchase but it turn out to be the best choice after all !!"
“Hi Sarah! We are so glad to know that you are satisified with our product and services. Thank you for your trust and support!”
"I bought my girlfriend an engagement ring from brilliance and she loved it! She said yes too haha. "
“Thank you for choosing our ring for such a special moment, Matt! Best Wishes!”
"I bought two wedding rings (platinum band and eternity diamond platinum band) and they came out so beautiful! Customer service has always been very friendly and helpful answering any questions I had! I highly recommend!"
"Well it started off a lil rocky but customer turned out to be very helpful "
"perfect diamond ring as expected and very nice customer service of them."
"From start to finish everything was top notch "
“Your feedback makes us very happy, Jared! Thank you so much for being one of our amazing clients!”
"The ring is stunning and the customer service was top notch!"
“We are so glad to know that you love our ring and services. We can't wait to serve you again in the future!”
"I bought the most beautiful loose diamond from Brilliance. I get complimented everyday on the quality and beauty of the diamond and their customer service made every step of the experience easy. Customer service is quick, responsive, informative, and even followed up with me after I received the purchase, which arrived quickly and earlier than anticipated! I’m always weary of making such large purchases from an online party however I can assure anyone they are trustworthy, straight forward, and the quality of their product is top tier. I highly recommend them to everyone! "
“We are happy to hear about your positive experience with us. Thank you so much for your trust and for recommending us to others!”
"Ordered an engagement ring, it arrived on time as promised and looks beautiful. We will be purchasing again from this company "
“We are happy to know that you had great buying experience with us. Thank you for choosing Brilliance. We can't wait to serve you again in the future!”
"Great ring for a good price! They nailed what I asked for and it came out perfectly! Alan helped me every step of the way and was paitent and kind! Will be using them again"
"I needed the ring by a specific date and they got it there perfectly on time. And it was absolutely beautiful. "
A rep from Brilliance, brilliancecom, has responded:
“Hi Dominic! We are happy to know that you had great experience with us. Thank you for choosing Brilliance!”