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Brown's New Balance Catalog (Brown's Enterprises)

3 reviews
5.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2006-12-16

"I placed my order on a Tuesday evening and my order arrived three days later. I got exactly what I wanted fast. Thanks."

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Verified
5/5

2005-11-30

"Super fast service, informative website, great sale price."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
N/A
Being easy to reach
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Resolving problems
N/A
Being knowledgeable
Being trustworthy
Overall customer service
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Customer service being trustworthy
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service resolving problems
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Overall web site
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Verified
5/5

2005-08-14

"Excellent company. Website is clear, stock indications are correct, the product is great and the prices were very good. they are a very faxt shipper with tracking number. Customer service is very accessible, friendly and helpful. All in all, a very good company to do business with. I bought 2 pair of athletic shoes in a very hard size to find."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site