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Btotech.com

268 reviews
4.88 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
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Verified
5/5

2006-10-07

"This was the best transaction that I have ever experienced in purchasing a notebook. ( I have purchased many notebooks throughout the years)
Everything was configured the way it was supposed to be according to the sales & purchase agreement. The packaging was superb.
Configuration - to build - to ship was fast & was exactly as Eddie (Owner/Sales Rep) stated time wise. The pros & cons of this machine that Eddie mentioned were exactly as he described in my pre-purchase questions. The price for this configuration & the availability for this new high end Intel CPU chip (I found very few vendors that had this chip on hand) was the best in the marketplace.Eddie answers all & any questions via email & telephone promptly.
He gives an excellent description & explanations of features which makes decision making easier.
He does NOT push higher price items. He convinced me to spend less money on items that did not suit my needs or requirements.
I will be back for additional notebook purchases from this outstanding notebook vendor.
I am a very satisfied & happy customer.
"

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Verified
5/5

2006-09-08

"PERFECT ! ! !

10/10

They are totally profesional!

I both a first laptop in my life - and I can't imagine being happier. The Laptop came in the perfectly prepared box, one day after being shipped - and even though it was few days after I ordered (thats because I ordered it on weekend and monday was labour day) Customer support let me know about it the same day i've placed the order!

The price was over 50$ better than anyother in the web(believe me I looked for 2 weeks)

101% of profesionalism.

I recommend to everyone! (Great stuff, great customer support and great prices!)

Thanks guys!
"

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Verified
5/5

2006-09-06

"Good communications. The product showed up well packaged. When I turned on the computer, the configuration I had chosen was setup. No shovelware was put on it, either. Overall, a great experience. I am a repeat customer and will likely order again from BTOTech. "

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coh
Verified
5/5

2006-08-26

"Placed an order for ASUS Z96J with T7400 Merom processor on Tuesday evening, 8/22/06. Received the laptop on Friday, 8/25/06!! Ultra fast and courteous service through e-mail.

My only regret is that I didn't wait an extra week. The day I got my laptop via UPS, their price on T7400 Merom went down by $100.00!! D'Oh!!

Oh, and they forgot to install a sound driver, which is no biggie. Overall, I am very satisfied.

Highly recommend these folks if you want an exellent ASUS laptop.
"

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Verified
5/5

2006-08-24

"Excellent service! I had to return my laptop becuase of a wine spill on my keyboard. Eddie shipped and cleaned my machine and replaced my keyboard. I just had to pay for shipping and the new keyboard! I'll say it again, *wonderful customer service* Every company should have Eddie's standards! :)

Also, I must add that shipping was easily upgraded, and he was very prompt with answering any questions that I had.
"

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EZZ
Verified
5/5

2006-08-22

"Great service. Excellent product. Received product when promised and the transaction went smoothly."

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Verified
5/5

2006-08-13

"Bought a year ago and it still works great! Shipping was quick and all emails were replied to quite promptly. Just recently the audio on my notebook (Z70V) died and so I RMA'd it. They fixed it and shipped it back quickstyle while also cleaning my screen and fixing a loose monitor hinge that was bothering me for the past couple months! Nothing less than excellent service.

andy
"

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Verified
5/5

2006-08-01

"This store was wonderful to order from, I really could not expect any better service. First off, I ordered on a Tuesday night at like 9 PM, and it was already shipped by the next day. Not only that but it arrived on Friday. 3 days to have it to my house is really fast.

Also, I have to comment on how good the customer service was. I was worried that when I ordered my laptop, it was already sold out, so I emailed Eddie. Wow, I got an email back in like 15 minutes saying it was shipped and I was good to go. Not only that, but he was a really great guy and the other emails I sent to him were replied in a very quick amount of time.

So therefore, I would highly recommend doing business with Geared2play, it really was what you want from a company. And about the hardware, I bought a W3J and it was fully working and it is still amazing.
"

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Verified
5/5

2006-07-31

"Great Reseller! Answered all of my questions, responded to every email, very helpful. Will buy from again!!!"

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Verified
5/5

2006-07-29

"I ordered a Z96J. Great service. Fast Processing. Would order again."

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Verified
5/5

2006-07-29

"I bought a whitebook laptop from this store and would not only buy again, but I've already told all my friends about the positive experience. Eddie called me to ask if I really wanted a certain model, as it was discontinued (yes, I knew that). He then scoured the country to fill my order. Meanwhile, I changed my mind. He immediately refunded my Paypal account. I then called him with questions regarding the newer model. He answered each one and added helpful suggestions. I bought it, it was built and shipped quickly, and I couldn't be happier. Eddie made a customer for life."

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Verified
5/5

2006-07-26

"I ordered a Z96J from Eddie. Other sites didn't even have the notebook in stock, and certainly didn't match his prices. I recieved my notebook in five days, and am completely satisfied with my purchase. Next time I need a notebook, I'm going to go straight to Geared2Play."

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Verified
5/5

2006-07-24

"Eddie was extremely helpful and easily reachable whenever I had a question. The laptop is beautiful and it came in 4 days!!! I would recommend this store to anyone, great expierience so far."

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Verified
5/5

2006-06-14

"Thanks for the great service and deal on the W3J. The laptop is suiting my needs perfectly."

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Verified
2/5

2006-06-03

"
Ok, shipping was real fast I guess. I ordered z62f on 05/26 and had it delivered on 05/31 (esp. that Monday was a Memorial day). The notebook seems what it should be, there are no dead pixels and it works fine so far.
There were no issues in contacting and getting (maybe not the friendliest)feedback on questions and issues and prices are reasonable as well.

However, please be advised that you don't really get what you expect and they could be more honest with that. So here's my follow up with what they guys have missed out from the review regarding Z62f.

Palmrest and the bottom get really, uncomfortably hot speakers are virtually nonexistent and disappointing
DVD is also noisy; and recording speed very slow (took 11-12 minutes to record 700MB audio CD!

and besides you never really know what you get there. Eddie argues it's just DVD RW, however, all the properties indicate it's DVD RAM. on the outside it says "Multi Burner". So, good luck in figuring out whatever your Z62f will come with.
The casing is made out of plastic (not the best quality I've seen).
built in web cam is just a toy and don't really count on that
(it still remains mystery whether its 0.3 or 1.3 mega pixels as different sites and reviews state differently.
Below the webcam it says "MEGAPIXEL". which is quite strange (why wouldn't that put the number there? I suspect it's only 0.3 (similar strategy to cell phone manufacturers, who put "VGA" instead of actual number).

In sum, the notebook is quite bulky. heavy compared to the majority of 14 inch laptops out there and it is sad that customers are not provided with more honest review and description of the product.
Do not buy this laptop if you are into design and neat staff. you will be dissapointed. However, you you are into horsemachine, that can be upgraded easily, Z62f is for you and geared2play.com is the best place to get it.
"

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