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Btotech.com

268 reviews
4.88 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
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Verified
5/5

2005-08-17

"I highly recommend this store!

The purchase process was painless, and Eddie (owner) was very easy to reach via email, AIM, and the online forums at the website.

I couldn't have asked for better service.
"

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Verified
5/5

2005-08-13

"I recently ordered an Asus z70v from Geared2Play.com and am very satisfied with their service. They shipped right on time and have excellent customer service. I would recommend them to everyone."

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Is easy to do business with
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
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Resolving problems
Being knowledgeable
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5/5

2005-08-13

"I bought a Asus laptop. I have no specific comments, because everything went perfect. Clear feedback, quick response and delivery within a week. What can I say more."

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Verified
5/5

2005-08-09

"I was considering buying a laptop for a long time as it was my first one ever. Finally, after long research, I settled on Asus z71v-customizeable and at a good price. There are many stores that sell these laptops but none had such overwhelmingly positive reviews as this one, and let me just add to the heap. Awesome service, answered all questions honestly and expediently; shipped within quoted time frame and arrived within two business days w/normal shipping (East coast). This is how all internet orders should be handled. "

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Verified
5/5

2005-07-29

"Great buying experience. No hassles, just simple and straight-forward. Customer service is great and they answered all my questions promptly. I ordered an ASUS Z70V (an amazing notebook!) at a great price and it came within the promised time. Everything worked perfectly!"

Detailed Review Benchmark + -
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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service being knowledgeable
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Verified
5/5

2005-07-27

"Excelent on answering my questions and very fair prices. I couldn't build a computer cheaper. Will buy again."

Detailed Review Benchmark + -
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Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products damage free
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Verified
5/5

2005-07-24

"I'dthought about buying a laptop for quite a while. I followed discussions on a ew of the forums, and geared2play was one of the stores that kept getting mentioned for ASUS. Their prices are slightly below their competitors and I was impressed with their level of support, as seen on their board and their participationon other public laptop discussion boards.

I went with them had a smooth transactionand got the computer on the day predicted via UPS.

I'd order through them again in a heartbeat.
"

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Verified
5/5

2005-07-24

"Really helpful staff. E-mailed questions were almost always answered within a 2 hours, all were answered within 12 hours. E-mail and forums are great for any questions or help. Great prices, quality service and support, exellent turnaround times. A+ Seller! Will buy form again if need be."

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Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
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Likelihood of customer recommendations
Variety of brands and products offered
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Verified
5/5

2005-06-29

"Wow. I had spent several weeks looking for a place to buy a fairly good gaming computer at a fair "

Detailed Review Benchmark + -
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Likelihood of customer recommendations
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Ease of ordering online
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Making decisions on their own
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Verified
5/5

2005-06-12

"I got my desktop amd 64 computer as promised on time, perfectly packed and configured. I just had to attach all cables, etc. and enjoy.
Seller is answering all emails very fast and is very helpfull.
I choose geared2play because of customer service, warranties they are giving and ease to use their website. I was researching for potential place to buy custom made computer for around 2 weeks. Others have pretty competetive prices, but their websites are very complicated and does not work properly very often. Geared2play website is very simple, seems that they have only the best products to choose from and you dont have to guess and research a lot if product is outdated or not. Geared2play charges a bit for their warranty and customer support, but after internet research I found that everybody does and the ones who had similar prices did not stand close with their warranties even with extra charge. The warranty geared2play is giving was one of reasons what made decision to buy here. I also liked that they do test computer before shipping.
From my experience so far I recommend geared2play as your next computer store.
"

Detailed Review Benchmark + -
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Is easy to do business with
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Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
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N/A
Ease of ordering online
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
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Being easy to reach
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Making decisions on their own
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Verified
5/5

2005-06-03

"Purchasing from www.geared2play.com was great. I flooded them with tons of questions for about 2 weeks before purchasing and all my questions were answered quickly. I have had my notebook for 4 months now and I am completely happy with it. There is no doubt in my mind my next notebook will come from them. One of the best aspects of the company is that you don't need to talk to 5 people to get a technical question answered. Support is great too. I had an issue (my fault for loading an older driver) they were very responsive to every email. I also had some transaction issues when ordering and they did everything possible to help out. When ever I hear one of my friends or coworkers talking about getting a notebook, I refer them to Geared2Play."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
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Verified
5/5

2005-05-27

"I would have done this sooner but I've been too busy with my DREAM PC! I can't imagine ever buying another computer from anyone else. It arrived a day earlier than I expected and just the way it was packed was impressive. The few questions I had were answered almost immediately. When I hear other people complain that their computer support people are in India and communication is difficult, I just give them my Madonna smile and tell them about Eddie. Before I decided to go with this company I read ALL the reviews and the impression I got was "Eddie is a computer God". Anyone who speaks to him cannot disagree. He's knowledgeable, honest and a sweetie. I am a VERY satisfied customer.
Thank you all from Geared2play!!
Linda
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
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Speed of web site
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Verified
5/5

2005-05-24

"The transaction went perfectly. Their customer service is wonderful. I can't believe they were answering emails on Sunday! The Laptop I ordered arrived quickly and exactly as I wanted it. I would recommend this company for any of your purchase needs."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
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Verified
5/5

2005-05-24

"Very pleased with the service, communication, and quality of product. I bought an Asus notebook, review is on http://ynot2k.com/phpbb/nfphpbb/viewtopic.php?t=96
and since purchasing, recommended my brother to the site. He also purchased an Asus notebook (different model), and is pleased as well.

Thank you, Geared2Play, for excellent customer service and products. I will look to you for my next purchase.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
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Being easy to reach
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Resolving problems
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Verified
5/5

2005-05-06

"Doing business with this company is great. They take their commitments very seriously and are very willing to work to make you happy. Also, they are very honest. If you call and ask they will answer any questions you have promptly and politely. Most importantly, they will give you their honest opinion: the good and the potential bad. Before I made my purchase I ended up talking almost an hour asking all sorts of questions about the laptop.

By the way, I'm also very happy with the laptop itself.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
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Making decisions on their own
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Overall web site
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Speed of web site
Web site being easy to use