"I've been shopping with Budget PetWorld for over 3 years. The experience each time has been a total pleasure. The items ordered are sent by Royal Mail. It ships from the town of Shrewsbury located in the county of Shropshire England. The company conveniently provides an International Tracking number and it typically takes 7-14 business days to receive your order. Although my dog is treated by a local Vet I often find the medication over priced and it's not so easy sometimes to get them to give me a prescription if I choose to go elsewhere. That's why BudgetPet World is so great. They're lower priced then local pet and Canadian pharmacies or even budget mail order pharmacies like Chewy. Covid19 has made it difficult for some pet parents to even get their beloved pets to their local Vet so it's especially convenient that you can order a refill through Budget PetWorld even without a Vet prescription. I ordered Brevecto and HeartGard Plus and received the same genuine article by mail. Granted the picture on the the box can sometimes look different as European pharmacies use different markleting distributors but the manufacturer is still the same as what you buy in the US. The Bravecto medication I received was manufactured in Austria yet the HeartGard Plus was still manufactured in the US but targeted to customers abroad. The countries of origin are subject to change. The medication is marked with the same potency as what we buy here and is safety sealed at the factory. The money you save is absolutely enormous. European Pet pharmacies adhere to the same rigorous standards as what we find here in the US. I wouldn't hesitate to buy from them again. I recommend BudgetPet World to all my family and friends."
"When I messed up my order customer service corrected it right away. He was very helpful and friendly. You have earned my business for both my dog and cat.
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"I ordered what I thought would be similar to the Heartgard Plus we all know and love. Well, after placing the order I was able to get in touch with an agent, FINALLY. The packaging from what I ordered looked like that of Canada or the UK, which I am fine with. However, in speaking with them it would be coming from Australia instead. Although the dosage is similar, the regulations and guidelines for testing are different. After reading numerous reviews about how dogs were still contracting heartworms from taking the Australian version and then being told that it would take at least 3-5 weeks to ship, I decided to cancel the order. I was then informed it would take 3-5 business days for the refund to show up in my acct. I waited that length of time and then some before I tried to contact the company via phone. They are not accepting calls. I then tried chat. Chat just kept spinning and after numerous tries for at least a couple of days I gave up. I then tried again and was able to get in touch with someone on chat via the computer. They apologized and stated it would be 24-48 hours and the refund would be in my account. I again tried to call because another week has passed and I still have not received my refund and I still cannot get in touch with anyone. I finally sent an email and hopefully that will work. I had such high hopes for this company, but all hopes have now been shattered since I will never order with them again. Terrible customer service and still no refund!"
"ordered Heartgard assuming it was made in the USA and received what was made in Australia. I thought nothing of it... guess what, my dog got hook worm being on the product.
I called Heartgard HQ located in Deluth, GA and they informed me that the Australian made product is not approved to be sold in the USA.
PLEASE DONT WASTE YOUR MONEY.
I called budgetpetworld.com and got no answer. Also emailed. This company takes your money. Heartgard HQ recommended buying from chewy.com if you want to save some money"
"I ordered Trifexis and they sent me Comfortis Plus. Said it was comparable. Didn't even notify or ask me if that was ok. I received a little note with my order saying they'd switched it. NOT ok when you're paying that kind of money. Unacceptable to switch products on people without asking first."
"Have ordered Heartgard Plus for my two dogs for the past two years from this site. Best price I could find, and the meds were shipped immediately. I received them within a couple of weeks. Product from Australia."
"DO NOT BUY FROM THIS CO., I ORDERED FRONTLINE PLLUS, BUY THREE, GET THREE FREE, ONLY RECEIVED, THREE, CALLED, GOT A VOICE MAIL, NO RETURN CALL."