"Ordered an EV charger from this vendor. The shipment was generated with a signature required and no way to change this requirement with the shipper (FedEx). I had to stay home all day to wait for the delivery, which was made more inconvenient because no delivery window was provided.
These days it should not be expected that someone sits at home waiting for a delivery to arrive."
"Ordered about 25 bulbs after a renovation. 6 gone bad and have to email for replacement. Going on my 3rd request. Suspect these are 2nds if such a thing exists for bulbs. They so far replaced but ignoring my most recent incident."
"DO NOT TRUST THIS COMPANY! DEFECTIVE PRODUCT! CHARGED FOR SHIPPING BOTH WAYS AND A RESTOCKING FEE!!! THEY ARE THIEVES!"
"I placed an order and called to cancel that night. The customer servcie person said no problem and just to refuse shipment which i did. She said she would refund me 100%!! I get my credit card statement and they deducted 20%. I tried calling and emailing them to dispute and don't respond. Stay away! Most online retailers don't charge a restocking fee so don't be fooled by bulbs.com lower pricing. they get you in the end with NO customer service and they lie!"
"Outstanding customer service. I bought a specialty bulb from them 26 months ago. It burned out after about 1100 hours of use, although it was rated for 10,000 hours. They replaced it for free, no questions asked, even though the sale was more than 2 years ago. And they were very pleasant on the phone. Thanks, bulbs.com!"
"I found out too late that these people charge too much and if you have a problem like I did you are going to be sorry that you bought from them. After I received defective product I found that the bulbs were cheaper at Lowes."
"Great Prices and Fast Shipping.....What else could you ask for.
Thanks Bulbs.com"
"Poor. Made and order and cancelled in 1 minute seeing it was the wrong item. Called in, they said it would be cancelled and refund issued. Now after 2 weeks of calling, i still haven't received my refund. "
"I ordered two types of LED bulbs, only received a portion of the order with a note that the rest were backordered; this was not indicated when I placed the order or I would have placed the order with another company since I needed the bulbs by today. When I called customer service (Stephanie) she just wanted to argue. Deceptive practices and I am canceling the remainder of the order."
"This was the first time I have used their site, and am very pleased. With the picture and description provided, I was confident that I was ordering the correct bulb. Their prices were so low, I tripled my planned order. I also appreciated the e-mail with tracking information. My well-packaged bulbs arrived a day sooner than expected, and met my needs perfectly. I don't shop for bulbs often, but the next time I do, I'll be going to Bulbs.com first."