"Don't wast your money.
They are in Holland and have no accountability to U.S. customers
I placed an order and they never sent the bulbs.
You can't do anything about them....don't buy from overseas vendors."
"Poor Customer Service. I placed an order, received a confirmation number and e-mail confirmation. When I contacted customer service about why my order placed over a month ago was not shipped, I was told that the status of the order was "payment pending". That was over a month ago. I assumed the bulbs were not shipped asap due to the company waiting to ship to my region according to the planting region guide. I was told that I could login and finish my order. I don't have an account to login and I already finished my order over a month ago and received confirmation that the order had been placed. And now, my items are not on sale and not available. It's very poor customer service to not contact the customer to inform them that there is a problem with your order. Especially if you will not be receiving your order. The company was not able to provide any further information. I requested they cancel the order as they left the order hanging at "payment pending". "
" I made an order a month ago and never recived it. When i emailed the people they kept saysing wait paciently and i did but the order never came. A month later the they tell me i gave them a diffrrent address and i webt online to check and i admit i gave the wrong address. They said it was up to me to let them know but how was I supposed to know when none of the emails i recived had the address i sent it to? If i had seen the address in the email i would have contacted them right away. Upon saying this the lady i spoke to over the phone was very rude. She did not care about me as a custumer. I asked her what they were going to to. I did not want my money back i wanted the bulbs sent to my mother. They said that i have to wait 8 months for them to get their order sent back to them so they can resend it. If it was alive! That they were going to lose money too. I orderd a huge number of bulbs from them. When i asked to speak to the supervisor she said to call back later that i cant speak to them. How am I supposed to know when to call? I said i want to hear back right away and she said she cant do that. I am thuroughly disappointed by this company and suggest that everyone who wants to order from this company to please go somewhere else becouse they dont care about the custumer at all. I have never delt with such horrible custumer service."