"Burns was great, they shipped quickly and their prices are low!
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"Order arrived as promised in good condition."
"arrogant sales staff and no longer have "great" customer service. T?hey did everything possible to encourage me not to buy local. refused to sell me a part to keep my $500-plus sander running (which I purchased from them)."
"As always fine customer service and fast shipping. My go to for Festool!"
"Burns has top notch service and knowledgeable employees and to top it off always seems to ship the same day as the order so I often receive packages next day for normal shipping fees."
"Absolutely professional from receipt, to notification and delivery."
"Since the total qty. that I requested was not available off shelf Burns called me to inform of the shortage and adjusted my pricing (downward) accordingly."
"Quick response, got my laser right away. Good price, and had free shipping.
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"Mailed promptly, arrived in good shape."
"great service delivery was on time everything in package was as advertised"
"Great service on the phone and website. Quote request response in 24 hrs "
"Amazingly fast processing and shipping."
"Over the years Burns has been a very fast and helpful source of Festools for me. I have recommended them to a number of friends."
"Very good to do business with."
"Parts good freight was too high "