ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


5/5

2025-02-17

absolutely fantastic experience booking with BCG

"I had an absolutely fantastic experience booking with Mark! Not only did I get an incredible deal on a business class ticket, but the VIP service he provided was truly above and beyond. Mark was attentive, professional, and made the entire process smooth and stress-free. I was so impressed with the prices and service that I booked a first-class ticket for my grandmother as well—she couldn’t believe how affordable it was! It’s rare to find such amazing deals paired with such personalized care. I will definitely be booking with them again for all my future travels. Highly recommend to anyone loo"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2025-02-06

Great Business Class Trip to Canada

"Great Business Class Trip to Canada

Used Business Class Global recently for a family trip to Canada. Yes, they are legit, and yes I flew in Business Class with a 4 year old. It is actually very pleasant when your kid is watching for 8 hours on a big screen.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-06-12

Great Pricing

"Used Nathan at Business Class Global for my flights to USA, Great pricing and service,
Thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-05-04

Great service

"Just dealt with Mark for a business class flight from Sydney to Beirut, had a great experience dealing with Mark from the beginning to the end it was a great pleasure. Saved myself over AUD $2000 for the tickets and got a complimentary chauffeur as well. Will be happy to book again.
Thanks a lot, Mark and team.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2023-04-16

Businessclassglobal

"Following a misunderstanding I tried to delete my review and was unable. I am therefore editing my original as the misunderstanding was sorted."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services

5/5

2023-02-02

Great pricing

"Kevin at businessclassglobal.com offered us a great deal to Tel Aviv in business class with American Airlines it was over %30 percent off the online price. We just landed. Great car service they sent which was really convenient. Thank you businessclassglobal.com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2023-01-18

False fare, non responsive, False phone # listed online

"Their representative emailed false quote, as we are ready to pay, the representative STOP ANSWERING emails. I called the company on phone # listed on their email, recording said “This phone # can’t be reached from US customer “. Frustrated when we were ready for our travel. Now we need to shop around from scratch."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

4/5

2016-03-14

wonderful

"I had a wonderful experience with this company. My sales agent was on top of finding me an unbeatable price for first class going to Rome, and our flight was really enjoyable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-02-28

Great deal

"Mark did a great job for us on flights to London,
Would definitly go back on our next travels
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-12-01

Prompt service and great pricing

"Book a flight to JFK New York with American Airlines. Everything went smoothly. Was a fun trip. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

2/5

2018-05-02

Curate's egg

"Like the curate's egg, good in parts. Sometimes great flights at good prices. So much so that we readily used to recommend BCG's service to friends and family. Then, for no apparent reason, communications became difficult. Examples: 1) Failure to respond to (pleading) repeat emails. 2) No flights offered despite our wide-open start and finish travel dates, even six months ahead of our requirements. 3) Partial responses, e.g. offering a single B-C sector but no mention of travel options for our other requested sectors. Outcome: BCG's credibility is shot with us. So: no more leads to friends and family - until they get Customer Service back to "Acceptable" "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

5/5

2017-07-05

Awesome company

"Great service, efficient and caring . Special mention to Mark W who is , in our view, a truly Professional Travel Consultant who really does look after all your travel needs . We will always use this Company and Mark to travel long haul . A big thanks as just booked for a trip to urgently get to see elderly family and Mark was amazing at getting this sorted . x"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2017-05-04

Great Service

"We just got back from a family vacation to Dubai, Thank you Max at Businessclassglobal.com was very helpful during the whole process even when we had to do a last minute change, Would highly recommend,
Great Job Business Class Global. Will Definitely use you guys again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-03-01

Good job

"Booked international business class from The US to the Asia. They were 25% less than any other service. Everything was very easy and simple,"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-23

Great Pricing!

"I just got back from our Vacation to Brussels, Businessclassglobal.com really came through for us after we needed a last minute change,
Will definitely use them again.
Thanks BCG.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges