"I have been waiting for over 4 months for either my product to arrive or a refund. I have been constantly delayed by broken promises and outright lies from this company. I am out almost $400 and now they won't pick up their phone or reply to any of my e-mails. I have e-mailed every email address they have and still no reply. Obviously, they are hoping I will disappear and they can keep the money. Do not do business with this company unless you want to lose money. "
"I run many different companies including one that makes goods for others, artists musicians and even non-profits. We have put 10 of thousands of buttons into print over the last decade and ButtonBiz was our go to company for supplies and parts.
Until this year. They sold the company to new owners this year. They shorted us parts for buttons, we were missing 500 backs for making buttons and when we tried to contact the company, they would not answer emails, and not return phone calls. They seem to never be in the office and after 2 weeks of trying to get them to send us the rest of our parts, they finally agreed to by phone and 2 weeks later, this week, we still have not received our missing parts.
So after 10 years of loyal service the new company owners seem to be determined to run the company into the ground. And they are doing a fantastic job of that.
We will be using ButtonMakers for all our needs for the next 10 years. "