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Product & services pricing
4.41/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.65/5
Customer service:
4.79/5
Return/Replacement policy:
4.41/5


Verified
1/5

2019-02-08

Horrible!

"Sold 5 sealed brand new AT&T locked phones (as specified on the offer I submitted). Shipped phones in, phones were "inspected" and offer "Approved" and I was paid... about three weeks later BuyBackTronics submits a claim to paypal wanting a refund because the "items were not as described". Mind you this is three weeks AFTER they received the phones, inspected them and approved the offer for payment. They claimed this was because they were "flagged as warranty fraud". This was a complete lie. They were trying to unlock them for free, but the devices were not eligible for unlock directly through AT&T as I purchased them through them at a discount. The items were sold EXACTLY as I stated in the offer that they approved as "locked AT&T devices". In fact, they would have been worth MORE if they were unlocked, so basically they are trying to cheat their customers. Ended up returning the devices to me, of coarse they were no longer sealed when I received them a month and a half later, so they were worth less money. I ended up selling them with www.itsworthmore.com and low and behold, no "warranty fraud". Should have just used them in the first place! Save yourself some time and money and stick with the bigger HONEST companies like itsworthmore or gazelle!"

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Verified
5/5

2019-01-31

Very honest and paid what they said. Would recommend them highly

"They paid us what they quoted








Very happy with them
"


Verified
5/5

2019-01-31

Sold IPhone 5S

"Very easy , sent payment quick "


Verified
5/5

2019-01-31

Easy Process

"Thank you for an easy process"


Verified
5/5

2019-01-31

Great service!

"It was fast and easy! I received my check pretty quickly too!"

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Verified
5/5

2019-01-31

Selling my IPhone 6 Plus.

"Great experience. Easy process."

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Verified
5/5

2019-01-31

Good job

"Professional and quick service"


Verified
5/5

2019-01-31

A-1 Service

"Great customer service, by far the best offer and absolutely no hassles. The transaction was completed in just a few days.
I will most definitely reccomend BuyBackTronics.

Many Thanks!

"


Verified
5/5

2019-01-31

Best buy back ever!!

"Not only was I offered more money with BuyBackTronics, their answered all questions I had promptly and I had a check in less than two weeks start-to-finish. Thanks BuyBackTronics!!"


Verified
5/5

2019-01-31

Happy

"Fast service would use them again "


Verified
5/5

2019-01-31

Awesome

"Communicated well and did what they said they were going to. Can’t ask for much more"


Verified
5/5

2019-01-31

Great overall experience

"From start to finish it was very easy and I felt I got a fair trade in value for my old phone! "


Verified
5/5

2019-01-31

Good customer service

"everything was good, I appreciate the customer service."

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Verified
5/5

2019-01-30

A Great Experience

"Having dealt with another company, BuyBackTronics was like a breath of fresh air. The other company kept changing their demands and made the process difficult. I finally gave up and contacted BBT. No red tape...just up front and clear."


Verified
5/5

2019-01-30

Great service and great price

"Everything went very smoothly. Communication was great and my check came quickly. "