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Product & services pricing
4.15/5
Chance of future purchase:
4.55/5
Shipping & packaging:
4.44/5
Customer service:
4.46/5
Return/Replacement policy:
4.09/5

Verified
5/5

2019-04-24

Best Experience Ever!

"This was an awesome experience. They sent a label. I sent the computer. They contacted me and said they accepted my trade in and had mailed a check. Wonderful. "

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Verified
5/5

2019-04-13

The Best There Is Out There

"Don’t go nowhere else but here!!"


Verified
5/5

2019-04-10

Quick and effective

"My experience with your company was awesome fast, effective and safe. I will definitely recommend you guys. Thank you "

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Verified
5/5

2019-04-09

Delivered as promised

"This is my second dealing with them and based on my experience I will no doubt continue to use them. The process is simple and straightforward. I described and sent them my item using their pre-paid shipping label. They received it, inspected it and sent me a check all within about two weeks, keeping me updated at each milestone. Absolutely no issues whatsoever. "

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Verified
1/5

2019-03-21

buyback tronics is a rip off

"poor customer service, avoid at all costs!"

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Verified
5/5

2019-03-21

Love them

"Everything was as they said"

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Verified
5/5

2019-03-20

As Advertised!

"Excellent! Very fair! Would DEFINITELY RECOMMEND!"


Verified
5/5

2019-03-20

iPhone

"Very easy I shipped my phone and they contacted me when they received it. The check came in a timely manner"

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Verified
5/5

2019-03-20

Great company

"Estimate was accurate and upon evaluation the amount was oaid. Very honest buy back company. "

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Verified
1/5

2019-02-08

Horrible!

"Sold 5 sealed brand new AT&T locked phones (as specified on the offer I submitted). Shipped phones in, phones were "inspected" and offer "Approved" and I was paid... about three weeks later BuyBackTronics submits a claim to paypal wanting a refund because the "items were not as described". Mind you this is three weeks AFTER they received the phones, inspected them and approved the offer for payment. They claimed this was because they were "flagged as warranty fraud". This was a complete lie. They were trying to unlock them for free, but the devices were not eligible for unlock directly through AT&T as I purchased them through them at a discount. The items were sold EXACTLY as I stated in the offer that they approved as "locked AT&T devices". In fact, they would have been worth MORE if they were unlocked, so basically they are trying to cheat their customers. Ended up returning the devices to me, of coarse they were no longer sealed when I received them a month and a half later, so they were worth less money. I ended up selling them with www.itsworthmore.com and low and behold, no "warranty fraud". Should have just used them in the first place! Save yourself some time and money and stick with the bigger HONEST companies like itsworthmore or gazelle!"

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Verified
5/5

2019-01-31

Very honest and paid what they said. Would recommend them highly

"They paid us what they quoted








Very happy with them
"


Verified
5/5

2019-01-31

Sold IPhone 5S

"Very easy , sent payment quick "


Verified
5/5

2019-01-31

Easy Process

"Thank you for an easy process"


Verified
5/5

2019-01-31

Great service!

"It was fast and easy! I received my check pretty quickly too!"

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Verified
5/5

2019-01-31

Selling my IPhone 6 Plus.

"Great experience. Easy process."

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