"I was offered $120.00 for my HTC 10 cell phone. I submitted my request and was sent a prepaid mailing label. They marked the item as delivered on August 31st. According to their website, "Within 24-72 hours from when your item is delivered, we will process your payment according to your selection during checkout. Your order status will then be updated to "Complete". It's now been almost 2 weeks and I haven't received my money as promised. I've made multiple attempts to contact them via their "contact us" section, sent multiple e-mails and I've called the number listed on the website. No one has responded to any of my online requests, emails and no one answers the phone when you call.
10/2 - UPDATE: I received my cash today. Matthew followed through with my deal and sent my money through Zelle. He's honest and trustworthy. I would do business with them again. He was dealing with some health issues that prevented him from tending to his business. Life happens. "
"I wrote the review entitled They Stole My IPad after what turned out to be a miscommunication and the company made it right. I would do business with them again. "
"I had an IPAD2 that I did not use for several years and I started looking on line to sell it. I compared prices on several sites but BuyMyPod offered me the best price $52. It was at least 2-3 times more than other websites offered me. It was easy to enter all information. Their web site is consumer friendly. In couple minutes I received confirmation email with attachment for FREE shipping label. I mailed my IPAD and within couple days it was update on their website that IPAD was delivered. I did not hear from company for several days and I started to get concern. Couple days after that I received text from owner of the company Matthew R. apologizing for a little delay. He apologized for delay ( he was hospitalized for a week) and right away send a payment to me via Apple Pay for IPAD for $55. It was more than originally was agreed for. I thanked him for personal service and taking care of me. We all human and consumer at the same time. And sometimes life throw us a curve ball.It is easy to judge and act negative. But sometimes we need to understand that patience pays off and we all human. In the end I would like to say, that I was very pleased with the price that BuyMyPod offered to me and with personal customer service. Not a lot of company will take time to get in touch with their clients and offer solution. I will use BuyMyPod next time if I will need to sell any of my tech toys and will recommend them to my friends and relatives. Thank you Matthew R. owner of the BuyMyPod for taking time to get in touch."
"The company's website says they pay within 24 hours of receiving your device. It has now been 4 weeks since they received my device, I haven't received any communication at all in the last 2 weeks (not even a response to my emails) and I haven't received payment.
Update: The day of writing this review, I was contacted by the company owner. He sent payment the following day and even sent a little extra for the troubles. I didn’t change my rating because I still feel that the whole situation was unprofessional considering that there are 4 people working for the company and none would reply to any of my emails with an update. In summary, don’t expect to get paid within 24 hours of them receiving your device (maybe not even within weeks), but the owner seems to be an honest person. "
"Ipod was sent 11 days ago and still no payment . Heres my email ****@****"