"Bought a PS on 4/29, should have taken 5 to 7 days to show up, it showed up on 5/3. Buying from BuyPCDirect was great. No problems, the PS was packaged great. Will buy from them again with any thought."
"The best companie I have ever worked with. Perfect delivery timing, service and 1 on 1 basis contact. I love this companie. Good Job Guys Keep It Up.
Sincerely,
Vincent S. Ingalls"
"Your company rocks~! I'm shocked on how fast my order was processed-- A+++ Excellent Prices!!! I will be ordering very soon again! Thanx!
"
"great company to deal with because my power supply went out and they replaced it without much of a hassle what so ever. responded to my emails quickly and even shipped the product in a timely fashion. i would do business with them again because they stand behind their products that they sell. item was bought in 2002 and died in 2003 before the warranty expired...."
"Received email confirmation with tracking number day I placed order, plus order was shipped that day. This was after I changed my order via email, response was quick and polite. Received tracking number, and product was delivered nicely packaged. Currently using the power supplies ordered and am having no trouble. Would definitely buy from again."
"Very nice company to deal with. Shipment came quickly and was packed well AND they cover shipping costs. When the item didn't work out for me, they handled my complaint with great professionalism. There was nothing wrong with the item, but I misunderstood its use. They gave me a full refund. I am very happy with their customer service and product quality and would definitely shop here again! Kevin in customer service was GREAT!!!"
"I originally placed an order for a black case with a 450w power supply, but later found a case I wanted more. I had found buypcdirect.com by searching on pricewatch.com, and read their reviews on this site, went ahead with the order. Once I found a case I wanted more, I ordered it as well. When I could not find a way to cancel an order, I panicked a little, and sent them an email, a fax and left a voicemail to cancel my first order and place my second order.
They called me back Monday morning prompltly and they replied to my email. Upon request, they promptly canceled my first order without question, comment or hassle. They also found a billing error and fixed it. I got an attractive 12 drive-bay case with front-end USB, Firewire, and sound for under $40, and great customer service.
As they said in the 80's, AWESOME!!"
"Ordered a 400w Ahanix EX110 case with front usb/audio/firewire for $37.89 shipped. I found it odd that they charged $0.18 more than they were supposed to for CA tax. I put a comment in my order about it, but have heard no reply. As it is only 18 cents, I don't care, but it's still odd.
[edit: I noticed someone else mentioned miscomputed tax as well.]
Order arrived fast, and was FedEx trackable the whole way. And they did not charge my credit card until after it arrived. No complaints with the product. Everything looks good.
I did send them an email, and they replied the next day. Not too shabby."
"Everything was great, very fast and what I received was just what I wanted at a third of the price it was listed at many other sites and local retailers. I will gladly recommend buypcdirect.com to many others."
"Ordered a case w/powersupply. Couldn't pass up the free shipping offered. I will certainly do business with them in the future."
"i ordered a 400 watt power supply. It took about 7 days for the case to come. When i put my components in the case, everything ran well, so i will probably be ordering from BuyPcDirect.com for my future computer equipment."
"pretty smooth dealing, the only complaint is the shipping email also mentioned below. No biggy, I went to the site and was able to see my status no problem. Ordered a nice 550w power supply... which is allowing me to type up this review.
Packaging was quality too, lots of foam, bubble wrap, original packaging, and invoice.
(btw, if you have problems staying logged in from page to page, goto "my account" link, then the options and make sure the top 2 are selected as yes (the ones about the cookies))"
"Placed the order on 8/14, received them on the 19th. Hassle-free and clean. There was only one problem though. They didn't send me an "Item Shipped" email. I had to log on to their website on the 18th, only to find that my order had long been shipped. It would be great if they could send out emails when they ship a customer's order. The website, I have to admit, is very well-designed and easy to use.
Will shop here again. Pretty good prices..."
"I BOUGHT 2 PC CASES ITEM NO. Harma J92 P4 450Watt Mini/Mid Tower Case AND THE RESET BUTTON WAS MISSON ON ONE OF THE CASES. SO I SHIP IT BACK TO THE FACTORY. THE NEXT TIME IT CAME BACK IT HAS A DENT IN IT. I WOULNT BUY ANOTHER CASE FROM THIS FACTORY AGAIN.
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"EDIT: Received the PS :) a little late but it's better than nothing
Ordered 2 mid tower cases and one of them got a bad power supply, so I request a RMA and I sent the power supply in after they sent me a RMA #. But after 3 weeks still haven't get anything back from them. You can buy stuff from them but don't expect them to get their bad products back."