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Verified
1/5

2005-04-05

"Stay far far away from this crook. I wish I had checked resellerratings.com before I tried to do business with Paul."

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Verified
1/5

2005-01-06

"I have been waiting for 4 months since a successful MasterCard transaction for US$ 744.55. I received many excuses.
They claim that my order will not pass fraud detection, they have no record of my cash, and that they can no longer ship outside the USA - this seems to be a policy specific to me as it is not reflected on their web site.

They have since promised to reverse my credit card transaction, 3 weeks after payment was made - They seem to have a probem with counting and lying - it is now past 4 months.

Their previous excuse is that they have tried to return the money several times and that it was now out of their hands and blamed their merchant services.

I have had no response from their merchant services.

Their current excuse is back to denying receipt of payment - after already alledegedly attempting to return my money several times.

Please beware of: (1) www.buypcmods.com and and the owner of www.buypcmods.com who appears to be: Paul H. Belinne < ****@**** >

Nice products and good pricing, but this must be a scam. So far it has cost US$ 744.55, and four months of sheer frustration.

When I asked if they knew where else I could find stereoscopic 3D equipment, they had the cheek to respond that they would ship if I sent a money order. Do I feel lucky - double or quits?
"

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N/A
Delivering products on-time
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Verified
1/5

2004-12-19

"Merchandise didn't ship. Vendor did not answer repeated email inquiries. On January 3, 2005, I got an email response from the owner, but only that he existed, no news about my order yet.

Today (Februrary 21, 2005) I managed to get customer support on AIM. I explained the problem again and they seemed helpful. I'm more confident this will be resolved. I'll update this when I hear back.

To recap, I placed my order on November 15, 2004. After a couple of weeks, I tried to contact them via the response form on the site and unsuccessfully by phone.

I finally got through on the toll-free line in December and was told that all orders made using PayPal were considered fraudulent. They take the money and ship no product. Ever. They took more than $300 from me and had no intention of shipping anything until I called them.

During our phone call I was informed of many disturbing and downright insane things. Because I hadn't called them inside 30 days (the period to question a PayPal payment), they had been even more sure that I was ripping them off. This is not only fantastically counterintuitive, it's a presumption of guilt. I was also told that now they would resolve the problem and contact me via email. Didn't get a response.

That's what I was told then. I've had it clarified now (from the AIM session) that PayPal should be OK, but they've had problems with people scamming them (mostly from international addresses). My order seems to have fallen through the cracks somehow.

Since then, they have stopped using the toll-free line, but have a regular number you can call. It's not displayed as prominently on the pages, but it's not hard to find.
"

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Customer service being knowledgeable
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Verified
1/5

2004-08-09

"I purchased a 19$ keyboard in January, 2004 and today, August, 2004 I still waiting for it. I'm from Spain and I have already talked several times with the owner. He continues giving me stupid excuses and don't send me the keyboard.
OMG, I'm talking about a 19$ keyboard!!!!!
If you are from outside USA don't buy in this shop or you'll have problems for sure.
By the way, I usually buy items in USA, in other online shops, and it's the very first time that I have a problem.
"

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Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
N/A
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Verified
1/5

2004-07-28

"What a rip off, heard every fake story under the sun. Said was sent and claimed by customs here in australia, I checked, nothing arrived. Now I am out of pocket $105, and I won't give up. Next step is onto the internet fraud squad, where I guarantee I will get results. Beware international buyers..."

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Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Making decisions on their own
N/A
Being knowledgeable
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Being easy to reach
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Verified
5/5

2004-04-11

"Order was shipped fast. Product what exactly what I was looking for. Email communication was excellent. This product allowed me to make copies of DVD's for my Austistic Grandson so he doesn't destroy the originals. Thanks."

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Verified
5/5

2004-04-04

"Item exactly as described. Fast shipping. Good communications.

Tom Fluharty
Delaware
"

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Verified
5/5

2004-03-15

"Great service! I bought the 2D to 3D converter. They had the best deal, and quickly and politely responded to all my questions about the unit. Shipment was fast. I purchased on a Fri night and received it the next Fri morning. The unit was well packaged and works great! "

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5/5

2004-02-16

"Excellent Seller. Cant get any better than this.
Outstanding price and help.

Service cant get anybetter. I recommend this company the most.
5 ***** Star Seller

I will buy again from this company.
"

Detailed Review Benchmark + -
Overall quality of the company
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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
Overall web site
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Verified
5/5

2004-02-14

"I am very pleased with PCMods. I received my order quickly. Price was best to be found."

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Is trustworthy
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Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
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N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-02-11

"Excellent peeople to deal with. I have built a computer with almost all the parts supplied by BuyPCMods.com. I will continue to use the great service that they have to offer. DOing business here is a easy, worry free transaction."

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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-29

"Excellent price and free extras, fast communications, fast UPS insured delivery, product(s) performed as described and actually better than I expected. Product mfg. instantly honored product warrantee with replacement, NOT repair. Rate 10 out of 10 on ALL factors. Would not hesitate ordering anything from them."

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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site