"great deal on rack n pinion!!!"
"Anthony was very helpful on the chat line.
I really appreciate a REAL person to assist with questions. Others' Bots are morons.
Competitive price, I am expecting to receive a quality driveshaft."
"First time very satisfied no problem what so ever."
"I ordered a drive shaft. The website and chat worked great. I got my questions answered quickly and the process has been great so far. The other thing that would have been great is if they had a connection/referral to new bolts. Ford recommends they be replaced along with the driveline."
"CYBER25 discount "expired or not valid" when I tried to apply to my purchases."
"The staff did a great job with my part.
A1 service. "
"DECIDED TO TO BUY DIRECT INSTEAD OF AMAZON OR EBAY AND SO FAR THE EXPERIENCE IS GOOD. HOPEFULLY THE PART ARRIVES QUICKLY AND IN GOOD ORDER. IT'S THANKSGIVING WEEK SO WHO KNOWS! "
"Waiting for order but so far all is good "
"Overall experience was great "
"Fast easy shipping and customer service "
"Easy to buy. I'll let you know how it fits! Thank you"
"Easy order quick ship thanks."
"Bought a handful of parts from BuyAutoParts over the years and no complaints yet. Prices are good and free shipping is great. If I have an issue the hold times are very quick and they always take care of me."
"I had a really hard time finding the correct steering rack for my car. I guess it is an electric rack which is hard to find. Not sure what the difference is between an electric rack and a non-electric rack. I am not a car guy. Anyway, I thought I found the right one on BuyAutoParts.com but used their online chat to confirm. The rep was very nice and confirmed what I was looking at was not right, but they led me to the right rack. I ordered it and got in just a a couple days with free shipping! I took it to my mechanic and had it installed. Easy peasy!"
"Received a bad ac compressor, and was coerced into taking store credit. With the store credit, I bought TMPS sensors.
They were the correct ones but they neglected to say they were unprogrammed. I'm not going through the hassle of returning AGAIN."
A rep from BuyAutoParts.com, bapreviews, has responded:
“Thanks for letting us know. We pride ourselves on our quality products. We would not send out anything that we would not put on our own cars. We can provide such a good warranty because our parts have so little issues.
I hope you try us again the next time you need another part. Customer satisfaction truly is our number one goal”