"Within 24 hours I was contacted by email with the information that there was a problem with my order and I needed to call in. The email included a phone number. I called and sat on that line for almost an hour before the call dropped. So, I emailed the company back. Turns out, BuyAutoParts outsources their mailing, and their customer service. They may have good reasons for this but it presents a problem, a big one. Once you have finally gotten in touch with someone or some thing your order has timed out and now the answer by the customer service folks is that you'll need to wait 2-5 business days before your refund will be issued. Not ordering from here again. "
"Quick shipping great price"
"Easy purchase. Product is well detailed in the website."
"3rd time working with this Company. Great folks"
"Had a ac compressor a whole lot cheaper than the dealer."
"Much better than Advance, Auto Zone, or Napa."
"Found the part I was looking with ease and navigating through to paying process was straightforward. Looking forward to receiving the part. I appreciate the availability of the part and free shipping perk. Thank you BAP!"
"Simple and quick checkout process. Still waiting for part "
"the customer service is amazing. they answered every question I needed answered."
"This was the easiest site to order from . I will definitely use this site in the future"
"best parts and the best price "
"Easily found and matched up my part numbers for the item I needed, checked out very easily and now I'm off to my next task. Thanks!"
"Fast, efficient, i ordered a part, within hours my order was accepted, in hours later it was shipped. I recieved the part 3 days from ordering!! Very happy! I put my "prop shaft" on my honda ridgeline yesterday. The package was 9' long, i was concerned about shipping but my UPS driver wasnt phased.... i will check with BAP with all my car and truck needs from now on. Only question i had was who makes their components?"
"easy to use web site and very good pricing"
"To the point. I will be using the sight again."