ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
BuyChina

4 reviews
1.25 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2015-11-09

"We purchased a dress, shirt, and collar for $137.60 on on 1/16/15, which we paid via credit card. The company contacted us telling us that it would be two months before they could ship the item. We accepted those terms. On 4/14/15, after we contacted the company several times, we were told the they would ship the product "after the May day holiday." On 5/11/15 we contacted them again and were told that they could no longer deliver the product: "Sorry,we just contacted to the seller again ,they just told us they haven't got the cloth to make the items and they will not on sale recently ,could you change to other items or accept a refund ?" At this point we accepted the refund request, but they would not refund to our credit card: "Given that this order is more than 3 months ,we can't refund to your card directly." We had to provide them with our bank account information, something I was not at all comfortable with, but gave them the account information. Since then, we have been told 4 times that they will refund the money "ASAP," but they have not. They have stolen our money and drug this out for almost a year. I have no recourse, and at this point I don't expect to see my money again."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2015-04-22

"terrible experience.

Just keeps asking for more money.

in the end, shipped the wrong product.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2013-09-06

"Attention!!! I have a bed shopping experience on www.buychina.com. Last month i ordered two items there, but they sepreated them into two bags, and one of them was send the wrong address. Oh, it makes me angry when thinking of it. So if you are prepared to buy some products from buychina, you MUST have a detailed understanding of it..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-04-22

"I was very surprised it had the original Wildfox label/packaging. Slow shipping but high quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges