"Not a legitimate warranty service. They stole my money. They acknowledge that I have the warranty but have refused to honor it.
Here's the proof in an email form:
Dear XXX XXXXXXXX,
Thank you for choosing Buyers Protection Group for your purchase of an Extended Service Plan. We are here to provide you with the highest level of service. Below please find information regarding your BPG extended service plan(s) and coverage.
Service Plan Agreement Number :XXXXXXXXX
Covered Product :
Coverage :4 Year Major Appliance under $1,500.00
Deductible : $0.00
Please be advised that your protection plan(s) requires registration within 90 days of your dated invoice.
To complete your registration you can log on to your account using the following information:
http://www.bpgservice.com
User ID : XXXXXX
Password : XXXXX
If you require any assistance with your registration please call toll free (800) 779- 9006 and a BPG Customer Care Representative will assist you.
Log in to your account at any time throughout the life of your contract.
Online features to become available soon:
File claims online!
Track your claims and much more!
The terms and conditions of your BPG extended service plan are available to you 24 hours a day 365 days a year. Please visit the link below to view the terms and conditions of your extended service plan.
http://www.bpgservice.com/termsandconditions.pdf
Sincerely,
Buyers Protection Group
1011 Avenue of the Americas
Fourth Floor
New York N.Y. 10018
www.bpgservice.com
Tel: (800) 779- 9006
Confidentiality Statement: The information contained in this electronic message is privileged and confidential information intended only for the owner of the email address listed as the recipient of this message. If you are not the intended recipient, or the employee, or agent responsible for delivering this message to the intended recipient, please notify the sender, delete it and do not read, act upon, print, disclose, copy, retain or redistribute it. You are hereby notified that any disclosure, dissemination, distribution or copying of this message is strictly prohibited. All rights reserved Buyers Protection Group."
"Dont do it, dont buy from them. I am still fighting a claim for 3 years now. All the evidence shows they are avoiding paying for the fix. They dont care, filed numerous reports, going nowhere. At one point they are even saying the appliance didnt work due to "Acts by God", funniest thing I ever read. Asked for managers, they never call you back. The most annoying music when you are on hold for 20 minutes waiting. Avoid at all costs, trust me."