"I ordered a few parts on 1/10. I received an email on 1/11 asking for a VIN# to confirm firment. I immediately responded to that email with the VIN# as requested. I have had no update of any kind since then. The status of my order shows "in process". Every item I ordered was listed as "in stock in Ohio". I don't know why you are soliciting reviews from people before you ship them the in stock parts they ordered 5 days ago. If you want people to leave positive reviews you should probably just ship their parts and provide a tracking number."

"I ordered a part online, paid for it and found out by having to call you, that you don’t ship glass (which is fine), but need to update your website to reflect that. Wasted my time..."

"Overall my experience with the customer service was good. However it took way to long to get my items shipped. They had to get it from a different warehouse or something but it took over 14 days. Not acceptable to me."

"Check part by phone. Coming from Germany"

"Expensive shipping quotes"

"Fast shipment. Good communication. Low prices. Highly recommended."

"Site is quite fluid and easy to use."

"Let's see if/when I get it!!"

"Parts department was super friendly and helpful"

"Fast shipping, convenient and great price Thank you "

"Great process and UI for this webwite."

"Easy ordering and good price. "

"I think you are over charging for shipping."

"Great parts dealer and good prices "

"$13 shipping for a small plastic part that weighs less than a quarter of a pound seems excessive, aside from that great price. "