"Mi experiencia fue muy buena, tuve un problema con mi laser y me puse en contacto y me atendieron enseguida, buscando una solución a mi problema y mandando un repuesto de la pieza defectuosa, muy contento. "
"Zuerst war ich skeptisch. Niedrigere Preise als bei den anderen Shops. Doch ich bin absolut überrascht. Das Produkt ist wie beschrieben, excellent verpackt und sehr schnell geliefert. Dieser Shop steht ab jetzt bei mir ganz oben. "
"Habe den Artikel vorgestern bestellt und der ist heute gekommen.
Der Artikel war so wie beschrieben. Weiter so.
von mir gibt es fünf Sterne *****"
"Its a good website and delivery is on time "
"Nice shop with plenty of discounts"
"Large choice of products at low price with possibility of reductions through coupons. Thank you !"
"Hello everyone,
I am pleasantly surprised with the speed of delivery. I ordered a SCULPFUN S9 5.5W Laser Engraving Machine. From order to delivery only 2 days!, that's fantastic.
I will definitely buy more things from them
Thank You"
"Cafago polecam na 100% szybko profesjonalnie "
"výborná komunikace.Vstřícnost."
"It was all good. i want to be a little bit more quickly at the delivery time."
"They sell good quality products"
"Bought a Xiaomi Mijia Robot Vacuum-Mop 3C on Cafago. When I receive the product and tried to add it to the Xiaomi App it was region locked and could not configured it.
After that I contacted the customer support in order to send it back and until now, more than one week later, I still haven't sent the Vaccum and each time they send an email they request additional information.
First the wanted me to keep the item and refund me 15€ (the vaccuum costed around 200€) due to high cost of return handling
After that they stated that the cost of the return would be on my charge (they don't mention that on their site, but nevertheless I've accepted because the item is unusable in Europe), the packaging needs to be the original, and they only refund after they receive the item (again not vey usual, but ok). If I accept this, they would send me the address (I accepted and requested the address)..... but.....
Again, they've sent another email, without the returning address and requesting photos of the current status of the product.... Only after this, they will send the returning address (I guess, because they keep saying that and I didn't get the address).
So to end, this was my first buy in Cafago, and for certain it will the the last, I've never experienced such a bad customer service..."
"I bought several things and all arrived without any issues."
"Die Lieferung war schnell, vom Material her ist das ein schönes stabiles E-Bike. Alles funktioniert so wie es sein soll. Das einzige, ist eine kleine Lackmacke am Rahmen, dass kann man aber Kaschieren. Wenn man eine Frage hatte, dann kam die Antwort schnell."
"I bought the Xiaomi robot vacuum cleaner with a big discount. The vacuum cleaner was delivered very quickly and in perfect condition. The problem is that this type of cleaner is only for China, so there is only Chinese text everywhere. The cleaner is only possible to connect to Mijia app in China region, which cause the rest of connected Xiaomi devices in other region will disappear :( (there is no possibility to change the language of the cleaner only on/off, so the cleaner speaks only in Chinese).
I tried to contact service to inform them that they should warn customers about this, and with request for English or Czech manual and for advice how to use devices in my region with this cleaner in China region. It seems to me that they do not understand what I have written and after another explanation the answer is that it should work and they sent me the small unreadable picture from their pages as a manual :(.
So I have very mixed feelings about this shop and I am disappointed about their service communication :("