"Very nice store. Went in for a carbon fiber monopod and a few accessories. Super friendly, super informative. This is one great place to hang-out.
I just feel bad for my wallet... This is definitely a candy store for grown-ups.
:)"
"I'm a video designer/editor in Northern California. Finding myself in a technological mess after having a local vendor try to upgrade my editing computer, I called CAI Cameras in Anaheim. They helped me solve a software/hardware incompatibility issue. As a result, I purchased the Matrox RT.X100 Xtreme video card from them. Flora and James gave me all around excellent customer service, not just over the phone, but via email, and in person as well. I happened to be going to the L.A. area for a couple of days. Not only were they able to meet my deadline to install the card in my computer, they also satisfactorily checked out the machine, and corrected potential configuration problems the previous vendor created (who was not skilled in video), no doubt saving me a lot of frustration and lost efficiency in the long run. Since my purchase, they have provided friendly and helpful followup support, answering my questions and walking me through the few inevitable 'bugs' inherent in any new setup. I highly recommend CAI Cameras. James and Flora are great to work with. They are knowledgeable, friendly, honest and easy to do business with. They are not necessarily wholesale and below cost, but I found their prices fair and reasonable. I feel like they are folks that geniunely will go the extra mile for their customers. It's hard to put a price tag on that! They made an otherwise frustrating experience a lot less frustrating!"
"I shopped around for some time in order to find a great deal on the Matrox RT.X100 Xtreme Pro Suite. Not only did I find the best price on this product at Cai Cameras, but I also found a group of very knowledgeable employees who were happy to share their time and information with me about this product and digital video editing. I have nothing but positive things to say about Cai Cameras and I recommend that anyone who is interested in cameras and video editing equipment begin their search with Cai.
Thanks to the people at Cai for your help with this purchase.
~Chris Wright
www.blissmultimedia.com"
"i purchased a keyboard for my avid xpress dv via ebay...
They were fast with replies to my e-mails and although i am located outside of the U.S. they sent the item before they got the payment. Very proffesinal people that loves to communicate!
Hope to meet them one day.
Regards,
Pekin Azer
www.cinemasyon.com"
"I bought a Matrox card and the ordering, price, and shipping were perfect. However, the outstanding support came two weeks later when I had a hardware failure that required that the card be replaced. Matrox was out of stock but CAI located a card right away from another source (part of their network, I suppose) and got it to me the next day. I will never look anywhere else for digital video equipment."
"I took a chance when ordering from this company, because they were not listed on resellerratings.com, and I'm glad I did. I ordered a Canopus ADVC-100, and when no one else had this unit in stock (even newegg was backordered for three weeks), CAI Cameras, aka CA Imaging, had it in stock at $15 LESS than most retailers. I called to verify that it was , in fact, in stock. The rep I talked to was very courteous, and even suggested that I degrade my original shipping choice, because it would arrive at the same time at a lower cost. I called in my order at 3PM, and to my amazement I received a shipping confirmation from UPS that very night! 4 day shipping from Cali to Ohio for ten bucks. I have never experienced such good service. The web site isnt the best, the selection isnt huge, but the company is doing a good job of selling what they have. I will definitely buy from CAI again."