"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"I was referred to by Autozone and I needed a driver side mirror and now just recently purchased the passenger side mirror! Love the one i already installed and i hope the other is identical and as awesome as the one i have! Plan on ordering more thru you guys soon! "
"Shopping was easy, choices were great, price was great, delivery as promised and the quality was excellent."
"My experience was very good "
"Part was an Exact fit as advertised"
"Really nice person on the phone, the order came really fast and I returned the package without any problem and they gave me my money back, everything was great
Thank you!!!"
"The toolbox I received looked like it fell off a truck going 60 mph down the freeway . Believe it was Mark that helped walk me through the return, and started process on getting another toolbox on the way . "
"The website was easy to navigate, I am returning customer, the price was very good and delivery fast. Excellent company to do business with. I will be ordering again as I have 4 trucks/vans in my company."
"Website easy to navigate, good descriptions, and photos of Merchandise. Check out was easy. Prices are fantastic packaged great arrived quickly. No reason to contact customer service therefore I have no rating Or review for that department."
"Shipping was not good! No packing materials were used"
"The phone experience was thorough and professional and very helpful.
My package also shipped and was received weeks earlier than expected which was fantastic.
This product was very hard to find and one of only two choices offered for a newer transit van. This site is the only one that offered it, and it is so subtle, not overpowering like others, a great look, and very well manufactured.
I never write reviews but thought this was deserving of one !!"
"Everything you need, no guessing and fast delivery! Thanks so much.
Peter S."
"Had my hard to find part and delivered it in a few days! "
"I order a dash kit and luxury steering wheel for my HHR. I never received my steering wheel. That was 2 months ago. I ve written complaint after complaint only to end up with nothing. I even ordered a replacement which has yet to arrive. It’s safe to that you guys haven’t exactly swept me off my feet."
"It was easy to find what I needed on the web site. Delivery was quick. The moldings fit perfectly and installed easily. "
"The parts were as described and arrived in a timely manner. "
A rep from CARiD.com, AliceCARiD, has responded:
“Thank you for sharing your experience with us.
I'm truly sorry to hear about your experience with the missing steering wheel and the delays you've faced. It’s understandable how frustrating this situation must be, especially after waiting for two months and submitting multiple complaints. From what I see, the order for steering wheel has already been cancelled and full refund has been issued. We apologize for the inconvenience caused.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”