"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"The sale representative was very helpful."
"Very fast delivery, and the right product"
"Fast and easy A +++++++"
"Rims came out better than expected. Fit perfectly,looks amazing,and arrived right on time."
"The headlights that I picked complemented the tail lights and has more visibility than the originals. Product was delivered before said date and packaged very well. I will always use Carid."
"Great looking lenses,perfect fit but realized damage too late. Moisture got inside."
"Perfect part fast delivery "
"Amazing good product arrived a head of time. "
"Good price fast service correct fit GM Part "
"Mounts, style, and look are almost identical. Looks great!! The only thing I don't like is the wiring is different colors and one of the the light connectors is completely different compared to the OEM connector but it still worked. "
"Called to have an order cancelled, that I had not received in the time frame stated. Was informed I was to pay a restocking fee for the item I hadn’t received. When I asked to have this removed, I was offered to have the shipped cost taken away for an item I hadn’t received or wanted at this time. Ridiculous. No supervisor would speak with me or offer to rescind the fee.
I will not be ordering any more parts or items from your company any longer and will inform my colleagues not to use your company. "
"Great quality. Excellent service. Quick delivery "
"Ordered. Zero information about part no being in stock. Received email saying tracking information would be forthcoming. 2 days later, manufacturing delay will update in 2 days. Nothing. Chat with rep. Don’t care, can’t find updated information, requested upgraded delivery, told I have to pay for that. Nope, cancel order. Order cancelled with email confirmation. No money returned. Called 4 days later for information, told 3-5 days for refund. Will never recommend or use again "
“Dear EagerStork-35411,
Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.
If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!
Sincerely,
Consumer Relations Department at CARiD.com.
”
"It was very simple and easy to make this purchase"
"We ordered wheels for a 2004 truck and was very pleased with the price and they shipped quickly."
A rep from CARiD.com, AliceCARiD, has responded:
“Dear SMiko,
Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.
If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!
Sincerely,
Consumer Relations Department at CARiD.com.”