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Product & services pricing
3.48/5
Chance of future purchase:
3.34/5
Shipping & packaging:
3.33/5
Customer service:
3.33/5
Return/Replacement policy:
3.06/5
Featured Review


Verified
5/5

2024-03-29

satisfied customer

"I made an incorrect purchase; was worried about how the return/refund would be handled. Dealing with CARiD about this issue was an easy and pleasant experience. I will happily do business again."

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Verified
5/5

2024-03-29

The right part for my vehicle.

"Exactly as described. Fit perfectly. "

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Verified
5/5

2024-03-29

Fast prompt and received on a Saturday as promised

"Fast prompt and received on a Saturday as promised"

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Verified
5/5

2024-03-29

fast service and pieces that does exactly

"fast service and pieces that does exactly"

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Verified
5/5

2024-03-29

Great Service and Selection

"Easy to navigate website, great selection and friendly, knowledgeable customer service answered my questions. I will do business here again without a doubt. "

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Verified
4/5

2024-03-29

Not as advertised

"I found wheel rims i liked, but they are not available! Don't advertise what can't be delivered."

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Verified
5/5

2024-03-29

TRULY EXCELLENT !!! NO EXAGGERAtION !!!!! ***** (

"We finally needed a radiator for our 2000 Chrysler Town and Country, as ours was leaking.
It couldn't have come at a worse time.

HOWEVER, CARID TO THE RESCUE !!!

It was so easy to find the one that was the BEST for it, for the way they have done their ad pages.
It was a very good price !!!
It was easy to order !
It was easy to choose shipping that would get it here quickly !!!!!
It was delivered on time !!!!!!

It was PACKAGED SO WELL, that the cut outs and holes in the packaging
that happened during transport... and the fact that it was super wet
at one corner of the package... as the end was obviously laying in water..
as some point, in time.... DID NO HARM TO IT ! !!!!!

It was a joy to put in !! with ALL THE PARTS needed in the box !!!
And....
It's a joy to now have a car wtih a radiator that does not leak !

AND, IT's a JOY to have found Carid so many years ago !!

Hope you find that kind of happiness too !!!!!

BY THE WAY.. i am trying to remember when it finally dawned on me that
the Company name is CAR !!

I kept telling everyone to look for Carid ~~~ LOL
"

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Verified
5/5

2024-03-29

Exactly what I needed

"Items came quickly and were exactly the parts I needed to fix my seats. I ended up saving hundreds by finding the parts and doing it myself. Thank you "

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Verified
4/5

2024-03-29

Easy to use site.

"The ordering and purchasing was smooth. I was a little disappointing with the quality of the product that I purchased. "

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Verified
5/5

2024-03-29

Nice

"Great set of lights. They look good on my cutlass "

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Verified
5/5

2024-03-28

Great service

"I found the part needed for my classic car, ordering was easy, service was prompt, I will use them again for future needs"

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Verified
5/5

2024-03-28

wonderful

"Great, sturdy sunshade, easy to fit."

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Verified
1/5

2024-03-26

suspension kit came with incorrect struts

"Getting a run around for exchanging the correct style of struts that came in a kit. Rest of the kit is correct to the car but the front struts where you bolt the swaybar links to the strut have a bracket in wrong spot and is missing two of the 3 brake line bracket mounts. The supplied sway bar links are correct as they match perfectly with the original equipped sway bar links. the problem is they put the wrong style of front struts in this kit. I have submitted photos, part numbers and explanation why these are not correct and they keep telling me they don't understand and keep telling me they need more details. I am glad my vehicle is drivable. This is just uncalled for. I realize things happen with mistakes and I have be very cooperative but this is just taking too long!!!"

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Rep reply posted 2024-03-27
A rep from CARiD.com, AliceCARiD, has responded:

“Dear kennyjohnson339710582,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
1/5

2024-03-27

I really don’t recommend going through Carid

"I waited two months for a bumper and some fenders and side skirts. When I got them the bumper was damaged I paid over 500 bucks in shipping they are filing a damage claim I send everything back they said it will take 7 to 20 days just to get an update I spend over 2500 with them horrible service very slow process they still have my money I still don’t have any parts and they haven’t done anything to fix this very disappointed "

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Rep reply posted 2024-03-28
A rep from CARiD.com, AliceCARiD, has responded:

“Dear Hessyelmedina,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
1/5

2024-03-27

Carid delivery on product unexceptionable

"Ordered a sway bar 2/18/24 missed the first estimated ship date 3/15/24. Requested via email carid support for a ship date and was sent 3/25/25. It’s now 3/27/24. I’m not happy at all."


Rep reply posted 2024-03-28
A rep from CARiD.com, AliceCARiD, has responded:

“Dear Reviewer3118896612,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.