"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"the fact that you have to put in your car make and model is awesome because you wont get caught buying stuff that doesn't fit your car. great products for great prices. will definitely order from carid again. most likely it will be the only place i buy my car stuff for my 2002 Honda accord se."
"Ordered mats for my car. They fit perfectly. Delivery was tracked and on time."
"The agent I chatted with was very well informed and also very quick to answer my questions.
It was a great experience."
"The contact person worked very hard getting my problem solved. Very good at trying to satisfy my needs and getting the problem solved. After talking with other people trying to solve the problem this person was very good. "
"I ordered a bumper and hood and paid $2400 for these parts, only to receive a message and email informing me the parts will not be delivered until July. The money was immediately pulled from my account, as soon as I placed my order. That is rather odd to me for a business to pull the funds and are not sending the parts for another 5 months. I tried cancelling the items and the business tells me “if they approve the cancellation” then the money will be refunded in 7-14 days. However, they were so quick to pull the funds as soon as you place your order. "
"Every order I place is done with professional attitude, and with much experience"
"It was fast easy and perfect for me "
"With all options, I knew yes or no, that it matched my vehicle.. by VIN!"
"I’ve ordered several parts for various vehicles. Parts arrive on time and sometimes early. Always properly packaged."
"Found product I wanted, easy to order, arrived in three days. How could I complain about that?"
"Absolutely my favorite car site i been a repeat customer for years always super fast shipping and very friendly service "
"Good price, quality and fast delivery "
"Exact fit, very well built and fast shipping. A+++"
"I have. revived great customer service and the representative takes the time to work you through any part port order and returns that you may need. They are great!!"
"CarID gave me great service. Easy to use. And I’m not good with the computer so I called one of the associates helped me order the exact items I needed. It was a pleasure doing business with them."
A rep from CARiD.com, AliceCARiD, has responded:
“Dear TracyRash,
Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.
If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!
Sincerely,
Consumer Relations Department at CARiD.com.
”